Sales Director
3 weeks ago
As a Sales Manager at Park Hyatt Abu Dhabi, you will be responsible for handling all leads from the sales team and direct client inquiries regarding group and banquet requests. You will maintain a close working relationship with clients from the initial proposal sending to on-site liaison between hotel and organizer.
Key Responsibilities:
- Handle all leads from the sales team and direct client inquiries regarding group and banquet requests.
- Maintain a close working relationship with clients from the initial proposal sending to on-site liaison between hotel and organizer.
- Liaise with sales account managers on any corporate or group issues and take action as required, maintaining internal communication.
- Review function blocks weekly to ensure that all business on the books is live and traced, tracked for confirmation.
- Ensure that all agreements (groups and catering contracts) follow established hotel policies and procedures and are based on sound commercial judgment.
- Ensure that all credit and collection procedures established by the hotel are implemented following established Credit Policies & Procedures.
- Develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
- Develop an excellent knowledge of Opera, Envision systems to be competent in checking reservations, room type availability, and function space availability.
- Have a strong hotel product knowledge and be well-versed in up-selling techniques.
- Ensure that all catering contracts follow established hotel policies and procedures and are based on sound commercial judgment.
- Ensure correct booking procedures are applied in relation to group room allocations, meeting set-ups, catering terms, and contractual agreements.
- Ensure that all events are carried out in an innovative and stylish fashion that reflects positively on the customer's event and remains a positive brand contact for Park Hyatt Abu Dhabi.
- Maintain complete and supported records of all sales agreements, contracts, and quotes for the hotel as per Park Hyatt Abu Dhabi Hotel and Villas procedures.
- Entertain potential and current customers based on business priorities.
- Attend and participate in site inspections.
- Have a good understanding of contribution margins for each product and work with respective heads of departments to maximize operating results.
- Achieve targets in terms of number of Group Room Nights, Average Rate, Banquet Covers, and revenue as set by the Director of Sales & Marketing and Director of Sales.
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