Sales Consultant

4 weeks ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Talent Pal Full time

About the Role

As a Sales Consultant at AlFuttaim Automotive, you will be responsible for maximizing every sales opportunity and building long-term business relationships with customers. You will achieve sales targets with retained gross margins on units and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on Customer Satisfaction and Net Promoter Score throughout the customer journey.

Key Responsibilities

  • Sales Volume: Achieve and maintain the Company prescribed sales standards for your area of operation, improving and maintaining company and brand image and prestige.
  • Customer Satisfaction: Achieve or exceed CSI/NSP objectives, ensuring maximum customer satisfaction and repeat sales.
  • Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems, achieving or exceeding the target on the number of prospects logged, ensuring achievement of Company business objectives and a larger customer/prospect base.
  • Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers, ensuring safety of cash and minimal chances of any loss.
  • Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features, and their benefits, technical developments, market trends, selling techniques, and customer handling skills, which in turn enhance performance considerably.

Requirements

  • 2 years sales experience, automotive sales background desirable.
  • Upselling skills and ability to create value from new products.
  • Exceptional written and spoken communication skills.
  • Strong negotiation skills with evident ability to influence customer choices.

About the Team

The role acts to meet Branch Sales and F&I targets while simultaneously ensuring that each customer is provided a one-stop offer in the sales process. The role holder interacts directly with Branch Manager, Branch Sales Executives, Branch Support Staff. People working within the automotive Retail industry often have to work extended hours, most evenings and weekends, to achieve their targets.

What Equips You for the Role

  • Degree or Diploma education preferred but not essential.
  • Essential to have at least 2 years experience in a similar sales position in retail sales.
  • English is essential, and Arabic is desirable.
  • Leadership, negotiation, and influencing skills, ability to build strong customer relationships, conflict resolution, ability to think clearly under pressure, ability to take decisions and follow through. Strong team player.
  • UAE Driving license is required.
  • Possess Technical knowledge of automobiles, negotiation, and influencing skills.

About AlFuttaim Automotive

A major division of the UAE-based AlFuttaim Group of companies, AlFuttaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa. Our core business activities at AlFuttaim Automotive include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers, right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omnichannel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team with inspiring possibilities for growth throughout the career path. This is AlFuttaim Automotive, and we empower talent to move forward.

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