Support Services Director
7 days ago
About the Role
We are looking for a highly organized and skilled Office Manager to join our team. As Office Manager, you will oversee daily office operations, manage administrative tasks, and provide support to our team.
Key Responsibilities
Your key responsibilities will include:
- Office administration: Ensuring seamless daily operations and providing comprehensive support for two office locations.
- Facilities management: Overseeing technical repairs and maintenance, maintaining cleanliness, and creating a pleasant work environment.
- Mail and package handling: Sorting and distributing incoming mail and packages efficiently.
- Document management: Managing office documents, including photocopying, scanning, filing, and electronic document management.
- Financial administration: Processing invoices, obtaining approvals, and submitting for payment, while ensuring accurate record-keeping and contributing to budget optimization efforts.
- Inventory management: Conducting regular inventories of office supplies and equipment.
- Reception and communication: Providing professional reception services, answering telephones, greeting visitors, and managing correspondence.
- Vendor management: Liaising with vendors and suppliers regarding deliveries, collections, repairs, and other services.
- Client and supplier relations: Building and maintaining positive relationships with customers and suppliers.
- Meeting and event coordination: Scheduling, logistics, and catering arrangements for internal and external events.
- C-level support: Providing discreet support to C-level management, handling inquiries, and requests with efficiency and high service quality.
- Executive support: Assisting a Director and their PA, as well as working closely with the Regional Head of Sales and their PA.
- Other duties: Performing tasks assigned by management.
Requirements
- A minimum A-Level standard of education, with a degree in Hospitality Management being an advantage.
- A minimum of two years of experience in office administration and/or as a personal assistant, preferably in 5-star hotels, cruise ships, or golf clubs.
- Excellent written and verbal communication skills in English, with additional languages being an asset.
- Meticulous attention to detail and strong organizational abilities.
- Ability to thrive in a fast-paced, dynamic environment.
- Excellent hospitality and interpersonal skills.
- Technical skills in Excel/Google Sheets.
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