Reception Manager

22 hours ago


Dubai, Dubai, United Arab Emirates Atlantis Resort Full time
Reception Manager Job Description

Key Responsibilities:

  • Deliver exceptional customer service to guests, ensuring a memorable experience at Carbone.
  • Form strong relationships with guests, local residents, and regulars, fostering a sense of community and loyalty.
  • Act as a sales ambassador, encouraging repeat business and capturing new opportunities.
  • Communicate guest needs and requests to the restaurant management team, contributing to a seamless and personalized service.
  • Develop a deep knowledge and passion for the Carbone brand, promoting it through the guest database and collaborating with the PR and marketing teams.

Requirements:

  • Impeccable presentation and exceptional communication skills.
  • Ability to interact positively and professionally with guests, colleagues, and stakeholders.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

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