Reception Manager
22 hours ago
Key Responsibilities:
- Deliver exceptional customer service to guests, ensuring a memorable experience at Carbone.
- Form strong relationships with guests, local residents, and regulars, fostering a sense of community and loyalty.
- Act as a sales ambassador, encouraging repeat business and capturing new opportunities.
- Communicate guest needs and requests to the restaurant management team, contributing to a seamless and personalized service.
- Develop a deep knowledge and passion for the Carbone brand, promoting it through the guest database and collaborating with the PR and marketing teams.
Requirements:
- Impeccable presentation and exceptional communication skills.
- Ability to interact positively and professionally with guests, colleagues, and stakeholders.
- Strong problem-solving and conflict resolution skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
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