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Executive Director of Culinary Operations

2 months ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time
Job Description

We are seeking a highly skilled and experienced Executive Director of Culinary Operations to join our team at Mandarin Oriental Hotel Group.

Key Responsibilities:
  • Leadership and Management: Provide visionary leadership and management from development process, product creation through implementation, ensuring seamless execution and high-quality results.
  • Operational Oversight: Oversee all operational and administrative aspects of the culinary division, prioritizing the required level of engagement in all areas depending on business volumes and other related parameters.
  • Strategic Planning: Plan and organize with the Director of Food and Beverage to successfully organize food and beverage activities in the hotel, ensuring alignment with business objectives and guest expectations.
  • Culinary Research and Development: Monitor industry trends and collaborate with internal and external partners in culinary research and development efforts, driving innovation and excellence in our culinary offerings.
  • Culture and Development: Work with the People & Culture team to ensure the continuous development and growth of all culinary colleagues, fostering a culture of excellence and teamwork.
  • Revenue and Marketing: Participate in the preparation of the hotel's revenue plan and marketing programs, ensuring alignment with business objectives and guest expectations.
  • Guest Satisfaction: Ensure guests' satisfaction in accordance with the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars, and the respective service standards.
  • Compliance and Safety: Support the Back of House Manager in creating and maintaining the cleaning and side duty schedules for all positions, ensuring compliance and follow-through, and demonstrating awareness of EHS policies and procedures.
  • Business Acumen: Observe all aspects of the business forecasts and plan effectively to make the most efficient arrangements for manpower, equipment, and supplies accordingly.