Customer Service Sales Specialist

1 month ago


Dubai, Dubai, United Arab Emirates Azadea Group Full time
Job Overview

As a Sales Associate at Azadea Group, you will play a crucial role in delivering exceptional customer service and driving sales performance. Your primary responsibilities will include:

  • Customer Engagement: Welcome customers warmly, provide assistance, and ensure their inquiries are addressed promptly while adhering to quality and service standards.
  • Product Guidance: Aid customers in making informed purchasing decisions by recommending suitable products and offering insightful advice, including gift voucher suggestions when relevant.
  • Store Maintenance: Consistently organize and restock merchandise, ensuring the sales floor and shelves are maintained in a clean and orderly fashion.
  • Security Awareness: Monitor for potential security threats and theft, reporting incidents to management swiftly to mitigate losses.
  • Inventory Management: Conduct regular physical and electronic inventory checks in accordance with company protocols to maintain accurate stock levels.
  • Merchandising: Arrange and showcase incoming products under the guidance of the Merchandiser/Shop Manager, adjusting price tags during promotional events as necessary.
  • Alteration Coordination: Take measurements for required alterations, assign pricing based on the established price list, document changes, and communicate with the tailor regarding adjustments.
  • Sales Optimization: Actively promote and cross-sell products and services to achieve set sales targets on an hourly and daily basis.
  • Product Feedback: Inform the Department Manager about out-of-stock or underperforming items.
  • Merchandising Strategy: Organize products in alignment with sales trends and release dates, following recommendations from the Department Manager.

Qualifications:

  • A Bachelor's degree is advantageous.
  • Proficiency in Microsoft Office applications.
  • Fluency in Russian is required.


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