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Customer Service Representative cum Sales Associate
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Receptionist cum Sales Merchandiser at Blue Moon Estate Sales of Lexington and Louisville. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting sales activities.
Key Responsibilities- Customer Service: Respond to customer inquiries with professionalism and courtesy, ensuring a positive experience for our clients.
- Reception Duties: Manage the front desk, greet visitors, and maintain a professional atmosphere.
- Sales Support: Aid in merchandise display and assist with sales activities, including product displays and sales promotions.
- General Administration: Perform administrative tasks, including scheduling, record keeping, and handling courier deliveries.
- Educational Background: Diploma or University degree in Business, Finance, Logistics, IT, or Engineering is advantageous.
- Experience: Prior experience in reception and sales roles preferred.
- Skills: Outstanding telephone skills, proficient in MS Office and POS systems, strong organizational and multitasking skills, excellent interpersonal and sales abilities, and detail-oriented with a focus on quality presentation.
- Attributes: Proactive, customer-focused, and approachable, fluent in English, adaptable, and positive attitude and energy.
- Specialized Skills: Knowledge of visual merchandising and CRM systems.
- Software Proficiency: Experience with Zoho CRM software.
- Certifications: Relevant certifications in office administration, customer service, sales, or marketing is a plus.
- Languages: Arabic proficiency is an advantage.
- Product Knowledge: Experience or background on products similar to ours or close.
Submit your application, including your resume and a cover letter, to demonstrate your qualifications and interest in the role.