Customer Service Operations Specialist
4 weeks ago
The Business Support Specialist serves as a vital link between various departments, ensuring seamless communication and data management across the organization.
Key Responsibilities- Act as the primary contact to facilitate interdepartmental collaboration and enhance data collection processes.
- Streamline operational workflows by focusing on portal uploads, invoicing processes, and order management within Customer Service.
- Collaborate closely with Business Leaders, Sales teams, IT, Finance, COE, Supply Chain, and Customer Service to foster data-driven analysis that promotes effective teamwork.
- Conduct thorough analyses for account evaluations and monitor commercial performance metrics.
- Develop and maintain various business performance dashboards to track and evaluate all key performance indicators (KPIs).
- Regularly monitor and report outcomes to business leadership, providing insights for strategic decision-making.
The Ideal Candidate
To be successful in this role, candidates should meet the following criteria:
- Must be a UAE National with a Family Book (REQUIRED).
- Possess a Bachelor's Degree in Business Administration or a related field.
- Exhibit strong numerical and analytical reasoning skills.
-
Customer Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates Customer Labs Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team at Customer Labs as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in a fast-paced kiosk environment.Key Responsibilities:Client Welcome and Engagement: Warmly greet...
-
Specialist - Customer Service Operations
4 weeks ago
Dubai, Dubai, United Arab Emirates Al Fardan Exchange L.L.C Full timeOverviewWe are seeking a dedicated Specialist in Customer Service Operations to join our team at Al Fardan Exchange L.L.C. This role is pivotal in ensuring seamless operations and delivering exceptional service to our clients.Key ResponsibilitiesSupport agents by addressing inquiries, resolving challenges, and facilitating onboarding and training...
-
Customer Service Representative
6 days ago
Dubai, Dubai, United Arab Emirates Actalent Full timeAbout the RoleThe City of Los Angeles is seeking a highly skilled Customer Service Representative to join our team as an Operations Specialist. In this role, you will be responsible for answering calls from the public regarding the planned sewer rate adjustment and providing them with additional information and answering their questions.Key...
-
Customer Service Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Al Fardan Exchange L.L.C Full timeRole OverviewAs a Customer Service Specialist at Al Fardan Exchange L.L.C, you will play a pivotal role in ensuring customer satisfaction and enhancing the overall experience.Key ResponsibilitiesEngage with clients through various communication channels including phone, email, and chat.Deliver expert responses to inquiries regarding our services, pricing,...
-
Customer Service Specialist
7 days ago
Dubai, Dubai, United Arab Emirates Walters People Full timeJobbeschrijvingAls Customer Service Specialist bij Walters People ben je verantwoordelijk voor de administratie en opvolging van klantendossiers. Je behandelt alle binnenkomende vragen van klanten, verzorgt de planning en coördinatie van de producten en zorgt ervoor dat de technische interventie tijdig wordt ingepland.Je taken en...
-
Operations Support Specialist
7 days ago
Dubai, Dubai, United Arab Emirates Oil and Gas Job Search Ltd Full timeJob Summary:The Operations Support Specialist will play a critical role in maintaining a strong working relationship with other managers within the organization. This position requires a high level of accountability and a strong focus on delivering exceptional service quality.Key Responsibilities:Ensure Highest Standards of Health, Safety, and Environment...
-
Service Operations Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Energy Jobline Full timeJob SummaryEnergy Jobline is seeking a highly skilled Service Operations Specialist - Coiled Tubing to join our team. As a key member of our operations team, you will be responsible for ensuring the safe and efficient delivery of coiled tubing services to our customers.Key ResponsibilitiesCoordinate the activities of service operators and operator assistants...
-
Service Operations Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Energy Jobline Full timeJob OverviewJob Summary:Energy Jobline is seeking a highly skilled Service Operations Specialist - Coiled Tubing to join our team. As a key member of our operations team, you will be responsible for ensuring the safe and efficient delivery of coiled tubing services to our customers.Key Responsibilities:Job Planning and Coordination: Coordinate the activities...
-
Customer Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates Apple Dubai Full time**Job Summary**The Technical Specialist role at Apple Dubai is a dynamic position that requires a unique blend of technical expertise and customer service skills. As a Technical Specialist, you will be responsible for providing exceptional support to customers, ensuring they have a seamless experience with our products and services.**Key...
-
Operational Services Sourcing Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeAbout the Role:We are seeking a highly skilled and experienced Operational Services Sourcing Specialist to join our team at Atlantis Resort. As a key member of our procurement team, you will be responsible for sourcing and managing Operational Services to support the delivery of our business objectives.Key Responsibilities:Manage the sourcing and procurement...
-
Service Operations Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Energy Jobline Full timeJob Summary:Energy Jobline is seeking a highly skilled Service Operations Specialist - Coiled Tubing to join our team. As a key member of our operations team, you will be responsible for ensuring the safe and efficient delivery of coiled tubing services to our customers.Key Responsibilities:Coordinate the activities of service operators and operator...
-
Service Operations Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Energy Jobline Full timeJob Summary:Energy Jobline is seeking a highly skilled Service Operations Specialist - Coiled Tubing to join our team. As a key member of our operations team, you will be responsible for ensuring the safe and efficient delivery of coiled tubing services to our customers.Key Responsibilities:Coordinate the activities of service operators and operator...
-
Customer Service Representative
6 days ago
Dubai, Dubai, United Arab Emirates Oil and Gas Job Search Ltd Full timeJob Description:Job Title: Customer Service SpecialistAbout Us: Oil and Gas Job Search Ltd is a leading provider of recruitment services to the oil and gas industry.Job Summary: We are seeking a highly skilled Customer Service Specialist to join our team. The successful candidate will be responsible for managing shipments on all modes of transportation,...
-
Customer Service Operations Supervisor
4 weeks ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeJob Title: Customer Service Operations SupervisorCompany: Precision Hire SolutionJob Purpose: To lead, mentor, and inspire a team of Customer Service Representatives, driving them towards achieving performance goals and improving overall departmental efficiency.Job Responsibilities:Provide direction and motivation to a team of representatives in the customer...
-
Customer Service Operations Officer
1 week ago
Dubai, Dubai, United Arab Emirates Al Fardan Exchange L.L.C Full timeJob Description**Job Title:** Customer Service Operations Officer**Job Summary:** We are seeking a highly skilled Customer Service Operations Officer to join our team at Al Fardan Exchange L.L.C. The successful candidate will be responsible for providing exceptional customer support, managing operations, and ensuring the smooth functioning of our financial...
-
Customer Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates Halian International Fz Llc Full timeJob Summary:Halian International Fz Llc is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our operations team, you will be responsible for managing the order fulfillment process, ensuring seamless communication with retailer customers, and resolving any issues that may arise.Key Responsibilities:Manage the Order...
-
Customer Service Delivery Specialist
7 days ago
Dubai, Dubai, United Arab Emirates Amazon Full timeAbout the Role:We are seeking a highly skilled Customer Service Delivery Specialist to join our team at Amazon. As a key member of our delivery experience team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive their packages on time.Key Responsibilities:Customer Service: Provide exceptional customer...
-
Customer Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Al Naboodah company Full timeOverview: As a Customer Support Specialist at Al Naboodah Company, you will play a crucial role in ensuring exceptional service delivery to our clients. Your responsibilities will encompass a range of tasks aimed at maintaining high standards of customer satisfaction.Key Responsibilities:Act as a professional and approachable point of contact for clients,...
-
Operational Services Sourcing Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeAbout the RoleWe are seeking a highly skilled and experienced Operational Services Sourcing Specialist to join our team at Atlantis Resort. As a key member of our procurement team, you will be responsible for sourcing and procuring high-quality goods and services to support our operational needs.Key ResponsibilitiesDevelop and implement effective sourcing...
-
Customer Service Ambassador
2 weeks ago
Dubai, Dubai, United Arab Emirates Jobs via eFinancialCareers · Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at ADIB. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Guidance and Support: Direct clients to alternative channels, ensure clients have all...