Restaurant Hostess
1 week ago
We are seeking a highly skilled and experienced Hostess to join our team at DAMAC. As a Hostess, you will be the first point of contact for our guests and will be responsible for ensuring a warm and welcoming experience for all.
Key Responsibilities- Guest Relations
- Represent the outlet with a genuine smile and greetings at the reception
- Display friendly and pleasant attitude towards guests and colleagues
- Ensure each guest receives the highest quality of service
- Ensure fondly bid farewell to every customer that departs the restaurant and invite them back
- Restaurant Operations
- Open the restaurant for business at the prescribed time each shift
- Inspect the cleanliness of each section of the dining room and make necessary improvements
- Set up the host/hostess stand, review the reservation book and make recommendations as to the setup of the room
- Pick up the daily menus and insert them properly in their covers
- Inspect every menu and list to ensure their immaculate condition and appearance
- Communication
- Answer telephones according to standards and take reservations or provide information regarding the restaurant or any other hotel service
- Closing Shift
- Ensure side stations, menus, magazines and the hostess desk is clean and tidy before closing the shift
- A total of 2-3 years Food and Beverage experience
- 2 years minimum in a similar role in a 5 * international environment
- Experience working in a multi-cultural environment
- Organized and well planned
- Able to work with speed and efficiency throughout maintaining positive attitude
- Up-selling skills training, HACCP
- Fluent in spoken and written English
- Knowledge of Micros system
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