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Guest Services Supervisor

1 week ago

Dubai, Dubai, United Arab Emirates Jumeirah Full time
About the Job

An exciting opportunity has arisen for a Guest Service Executive - Front Office at Jumeirah Zabeel Saray. Key responsibilities include:

  • Welcome guests upon arrival and departure, providing orientation to facilities.
  • Manage group bookings, following standard procedures.
  • Stay informed about all aspects of the facilities, products, and services and provide personalized service to guests and frequent travelers.
  • Handle payments via cash, credit, or debit cards and minimize rebates, ensuring proper justification and documentation.
  • Secure advance payment guarantees at check-in.
  • Maintain guest privacy by not disclosing any guest details.

Apart from these duties, you will have opportunities to develop your skills and contribute to the success of Jumeirah Zabeel Saray.