Logistics and Customer Service Manager

3 weeks ago


Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

About Precision Hire Solution

We are a global logistics and forwarding company with a diverse team from different backgrounds. Our vision is to provide exceptional customer service and support to our clients worldwide. We are seeking a highly skilled and experienced Customer Service Manager to join our team and contribute to our success.

Requirements:

  1. Fluent in English
  2. Relevant experience of at least 1 year
  3. Good knowledge of logistics operations
  4. Energetic, result-oriented, hardworking person with highly developed communication skills
  5. Team worker
  6. Good planning and organizational skills
  7. Experienced PC user

Responsibilities:

  1. Meet with clients to identify customer needs and provide solutions
  2. Analyze company capabilities and prepare commercial proposals to meet client requirements
  3. Coordinate interaction between the client and operations team to ensure timely responses to customer requests
  4. Develop and submit proposals to the client for optimizing business processes and improving customer satisfaction
  5. Support and quality control of the services provided to ensure high standards of customer service
  6. Conduct regular meetings with the operations team to discuss customer needs and service delivery
  7. Issue invoices and control timely payments to ensure smooth financial transactions
  8. Take actions to prevent overdue receivables and maintain a positive cash flow
  9. Organize and participate in regular meetings with each customer to discuss their needs and preferences

We Offer:

  1. Competitive salary and bonus scheme
  2. Official employment contract
  3. Flexible work arrangements, including remote work options


  • Dubai, Dubai, United Arab Emirates M9 Logistics Full time

    About M9 LogisticsWe are a global logistics company with a diverse team of professionals from various backgrounds. Our team is united by a shared vision to provide exceptional logistics services and create a better life for our customers. As a key player in the logistics industry, we are committed to expanding our capabilities and delivering outstanding...


  • Dubai, Dubai, United Arab Emirates Corby Logistics Full time

    Job Summary: As a key member of the Corby Logistics team, the Customer Service Representative will be responsible for providing exceptional customer service and support to our clients. This role requires a high level of communication and interpersonal skills, as well as the ability to manage and resolve customer complaints and queries in a timely and...


  • Dubai, Dubai, United Arab Emirates Trustbend Logistics Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive at Trustbend Logistics. As a key member of our sales team, you will play a vital role in supporting various sales activities, fostering customer relationships, and contributing to achieving sales targets.Key Responsibilities:Lead...


  • Dubai, Dubai, United Arab Emirates manpower middle east Full time

    Job SummaryWe are seeking a highly skilled and experienced Logistics Operations Specialist to join our team at Manpower Middle East. As a key member of our logistics team, you will be responsible for managing customer accounts, handling high volumes of phone calls, and maintaining relationships with carriers and customers.Key ResponsibilitiesCustomer Account...


  • Dubai, Dubai, United Arab Emirates Serviap Logistics Full time

    Job Description**Job Summary:**We are seeking a highly skilled Logistics Operations Specialist to join our team at Serviap Logistics. As a key member of our operations team, you will be responsible for managing the logistics operations, ensuring seamless execution of customer shipments, and providing exceptional customer service.Key Responsibilities:Customer...


  • Dubai, Dubai, United Arab Emirates Capricorn Logistics Pvt. Ltd Full time

    Customer Service ExecutiveCapricorn Logistics Pvt. Ltd is seeking a highly skilled and experienced Customer Service Executive to join our team in Dubai.Key Responsibilities:Coordinate with shipping lines and air lines for rate negotiations and cargo bookings.Provide quotations and rates to clients, ensuring timely and accurate communication.Prepare and...


  • Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full time

    Logistics and Customer Service Manager (Dubai Mainland) - PrecisionHire SolutionsAbout CompanyWe are a global logistics and transportation company. We operate worldwide in many countries - our diverse team with different backgrounds in Europe, Asia, and the Americas. But whatever we work, whatever language we speak, we are all united by one general vision...


  • Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Logistics and Customer Service Manager (Dubai Mainland) - M9 LogisticsAbout CompanyWe are an international forwarding company. We work worldwide in many countries - our great team with different backgrounds in Europe, Asia, the Americas. But whatever we work, whatever language we speak, we are all united by one general vision – to move forward and create a...


  • Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Logistics and Customer Service Manager (Dubai Mainland) - M9 LogisticsAbout CompanyWe are an international forwarding company. We work worldwide in many countries - our great team with different backgrounds in Europe, Asia, the Americas. But whatever we work, whatever language we speak, we are all united by one general vision – to move forward and create a...


  • Dubai, Dubai, United Arab Emirates PNI LOGISTICS LLC Full time

    Job ResponsibilitiesWe are seeking a highly skilled and experienced Senior Customer Service Executive to join our team at PNI Logistics LLC. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction is consistently delivered.Quotation and Invoicing: Prepare and...


  • Dubai, Dubai, United Arab Emirates Customer Labs Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team at Customer Labs as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in a fast-paced kiosk environment.Key Responsibilities:Client Welcome and Engagement: Warmly greet...


  • Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Logistics Operations Specialist to join our team at Precision Hire Solution. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our supply chain and providing exceptional customer service.Key ResponsibilitiesCustomer Service: Respond to customer...


  • Dubai, Dubai, United Arab Emirates Gallega Global Logistics Full time

    We are seeking a seasoned Business Development Manager to join our team at Gallega Global Logistics, a leading integrated logistics service provider in Dubai.About UsGallega Global Logistics is a renowned logistics solutions provider that leverages its extensive expertise and strategic partnerships to offer a full spectrum of logistics services, including...


  • Dubai, Dubai, United Arab Emirates Corby Logistics Full time

    Job Summary: As a key member of the Corby Logistics team, the Customer Service Representative will be responsible for providing exceptional service to our clients and customers. This role requires a high level of communication and interpersonal skills, as well as the ability to manage and resolve customer complaints and queries in a timely and professional...


  • Dubai, Dubai, United Arab Emirates Ams Osram Full time

    Job Summary:Ams Osram is seeking a highly skilled Customer Service Representative to join our team. As a key member of our logistics and customer service department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Maintenance of Customer Master Data: Ensure accurate and up-to-date customer...


  • Dubai, Dubai, United Arab Emirates Ams Osram Full time

    Job Summary:Ams Osram is seeking a highly skilled Customer Service Representative to join our team. As a key member of our logistics and customer service department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Maintenance of Customer Master Data: Ensure accurate and up-to-date customer...


  • Dubai, Dubai, United Arab Emirates Gallega Global logistics Full time

    About the RoleWe are seeking a highly skilled Pricing/Procurement Executive to join our team at Gallega Global Logistics. As a key member of our pricing and operations department, you will be responsible for managing high volumes of air freight and sea freight inquiries, ensuring the quality of quotes and proposals, and maintaining customer and vendor...


  • Dubai, Dubai, United Arab Emirates Ams Osram Full time

    Job Summary:Ams Osram is seeking a highly skilled Customer Service Representative to join our team. As a key member of our logistics and customer service department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Maintenance of Customer Master Data: Ensure accurate and up-to-date customer...


  • Dubai, Dubai, United Arab Emirates Gallega Global logistics Full time

    About the RoleWe are seeking a highly skilled Logistics Procurement Specialist to join our team at Gallega Global Logistics. As a key member of our pricing and procurement department, you will be responsible for managing high volumes of air freight and sea freight inquiries, ensuring the quality of quotes and proposals, and driving conversion targets.Key...


  • Dubai, Dubai, United Arab Emirates Cargo World Logistics LLC Full time

    Job Summary:Cargo World Logistics LLC is seeking a highly skilled Logistics Pricing Specialist to join our team. As a key member of our pricing team, you will be responsible for developing and implementing competitive pricing strategies for air, sea, and surface freight services.Key Responsibilities:Pricing Strategy Development: Analyze market trends and...