Customer Service Ambassador
2 months ago
We are seeking a highly skilled and professional Receptionist to join our team at Caliberly, a leading shipping and logistics firm.
The ideal candidate will be an Emirati female with excellent communication skills, a customer-service mindset, and the ability to manage front-desk operations efficiently.
Key Responsibilities- Visitor Management: Greet visitors and clients warmly and direct them to the appropriate departments or personnel.
- Telephone Management: Answer and manage incoming calls professionally, responding to inquiries or directing calls as needed.
- Reception Area Maintenance: Maintain the reception area to ensure it is organized, presentable, and welcoming for visitors.
- Scheduling and Coordination: Manage scheduling and appointments for company representatives and assist with coordinating meetings and events.
- Mail and Courier Services: Handle incoming and outgoing mail and courier services, ensuring accurate documentation and timely distribution.
- Administrative Support: Assist with administrative tasks such as filing, data entry, and preparing documents for meetings.
- Security Protocols: Ensure security protocols by managing visitor access and maintaining a log of visitors and deliveries.
Requirements:
- UAE National (Emirati) Female.
- Minimum 1-2 years of experience in a receptionist or customer service role is preferred.
- Strong interpersonal skills with a friendly and professional demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication skills in Arabic and English.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail, organization skills, and a proactive approach to responsibilities.
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