Retail Development Manager Professional Products

6 months ago


Dubai, United Arab Emirates Talent Pal Full time

**Key Job Accountabilities**

For your area of responsibility, frame & implement a global Retail Excellence Strategy to reach objectives in terms of growth and profitability.
- As Retail Watch, anticipate and accelerate Retail change, gathering information (trend/competition/market..) to provide a vision to retail stake holders
- Lead transversal retail excellence projects, cooperating with CRO, Brands and functional retail stakeholders such as:

- Workforce optimization and efficiency
- Education transversal projects
- Customer understanding
- CRM
- Retail staff Engagement and Enablement
- Supply
- Develop business, adapting policies and way of working to improve turnover, profitability, client experience as well as financial optimization
- Guarantee a D2C approach of the business
- Ensure an efficient retail organization model

**Professional & Technical competencies**

DEVELOP BUSINESS& OPERATIONS
- Adapts brand distribution strategy
- Influences retailer /prescriber
- Manages event & animation
- Follows-up & controls
- Ensures compliance

ENHANCE SELLING & CUSTOMER EXPERIENCE
- Masters brand selling scenarios
- Focuses on customer service
- Manages customer relationship
- Understands Merchandising

FOSTER RETAIL DEVELOPMENT
- Improves on Mystery Shopping
- Manages BA/DA staffing & relationship
- Trains & coaches on selling & service
- Collaborates across functions

MASTERS RETAIL FUNDAMENTAL
- Stays up-to-date with market, consumers & competitors
- Builds on categories Shopper insight
- Leverages Business Drivers
- Pursues Financial optimization
- Optimizes assortment & stocks


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