Head of Sales and Marketing
3 months ago
Job Description:
- Develop new business for the company through approaching new business customers as defined in sales KPI’s and target.
- Create and analyze the team KPI’s to achieve the sales targets
- Conduct Market analysis and develop the new domines of business
- Maintain close working relationships with the Customer Service, Operations and Contract Logistics team.
- Develop and improve the client retention strategies
- Develop SOPs for strategic accounts in association with Client & Operations.
- Establish and nurture relationships with clients, partners, and key stakeholders.
- Negotiate contracts and pricing agreements with clients and suppliers.
- Develop commercial awareness and identify market conditions to build growth areas.
- Track and report on sales and business development performance and progress.
- Address customer inquiries, concerns, and issues in a timely and effective manner.
- Collaborate with other departments to ensure seamless service delivery and customer satisfaction.
- Analyze the trends of the market and implement the organizational marketing strategies.
**Requirements**:
- 10+ years of related Business Development / Sales and Marketing Experience
- Should have detailed knowledge of the entire domain considering the logistics industry, specialized in Road transport
- Land transport experience is a mandatory and Cold store experience is an advantage (3Pl)
- Proven ability in creating new business and client relationships.
- Experience to manage the Sales team and work independently
- Excellent organization, planning, presentation, and negotiation skills.
- A self-starter, able to take initiative and work in a fast-paced environment.
- Fluency in English and Arabic.
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