Sponsorship Account Manager

4 weeks ago

Dubai, United Arab Emirates Informa Markets Full time

Company Description

In every market and industry, business opportunity and success come from attracting and engaging with customers, generating leads, showcasing products, and researching and discovering the latest solutions.

Informa Markets organizes over 550 market leading B2B events every year. At our events we create the environments which allow business to flourish. Our knowledge of the communities we serve, our ability to attract the right people and our skill at curating the physical space and creating memorable experiences bring thousands of like-minded people together. It is this shared experience and the opportunities to make human connections which allow businesses to grow.

**Job Description**:
Informa Markets - Healthcare is paving the way by combining its leading live, in-person events with complementing smart events within the healthcare and medical laboratory sectors.

We are looking for an ambitious Account Manager to grow and expand sponsorship sales for our flagship events across the world, such as Arab Health, Medlab Middle East and Global Health. The Account Manager will oversee the customer relationship, determining customers’ needs—what they’re looking to achieve short-term and long-term plus ensuring Informa Markets delivers and exceeds the customer expectations.

**Areas of Responsibility & Accountability**

**Key performance indicators**
- Achievement of sales revenue targets within timelines
- Number of effective calls and client meetings made per week
- Management of sales pipeline
- Timely & accurate reporting of sales results and activities
- Reporting accurate revenue and costs forecasting and performance metrics to key internal and external stakeholders, highlighting risks and opportunities

**Main Duties & Responsibilities**

**Sales - Account Management & New Business**
- Building and maintaining strong, long-lasting customer relationships with plans to grow and expand the current account
- Full customer account management, including negotiating contracts and agreements to maximize profit
- Strive to meet your customer needs and be able to create tailor-made sponsorship packages
- Operate as the lead point of contact for any and all matters specific to your accounts
- Coordinate with colleagues working on the same account to ensure consistent service
- New business development strategy to grow and expand sales from new clients through market research, telephone contact, industry networking and clients’ meetings
- Accurately positioning Informa Markets’ products, solutions, and services as a solution for market and business challenges that meet the customer’s needs

**Management and Reporting**
- Keep customer information/records up to date such as interactions, transactions, account plans, and records on the Informa CRM system
- Sales/Revenue/Costs management through day-to-day account handling
- Liaise with colleagues to keep your knowledge of new and existing products, services, and solutions up to date. Share news and insight with all internal colleagues
- Liaise with other departments for accurate costs forecasting
- Effective communication with other internal departments including operations, marketing, finance to maximise client experience
- Monitor the debt reports and assist the finance team with revenue collection
- Proactively develop yourself and keep abreast of the changing landscape
- Keep up to date with current market conditions and competitors' products
- Function as an integral part of overall show management effort in performing additional duties as require

**Qualifications**:

- Proven industry experience within exhibition and sponsorship sales environment
- Highly target driven
- Demonstrable experience/track record as a top-performing individual contributor in a solution
- based B2B environment
- Being a team player within a sales team beyond an individual's needs
- Have an established network of customers in one or more sectors and a proven track record in new business
- Computer literate and proficient in the use of commonly used business software
- Effective verbal and written English communication skills
- Strong interpersonal skills
- Educated to degree level or equivalent

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