End User Support Team Lead

**Experience**: 10 to 15 years **Location**: Abu Dhabi, Dubai **Job code**: 101019 **Posted on**: Sep 23, 2024 About Us: AceNet Consulting is a fast-growing global business and technology consulting firm specializing in business strategy, digital transformation, technology consulting, product development, start-up advisory and fund-raising services to our...

Sales Manager (End User Business) - Central Middle East The Sales Manager (End User Business) is responsible for leading all sales opportunities and business development activities for Measurement Solutions Business for end users’ sites of ADNOC and other Industries. The selected person will be responsible for meeting/exceeding the goals for the...

**Company Description** First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a...

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

Job Title: High-End Salad SpecialistAbout The Team Builders:The Team Builders is a reputable hospitality group in the UAE, known for its exceptional service and high-end dining experiences. We are currently seeking an experienced High-End Salad Specialist to join our team at a luxurious Mediterranean restaurant in Dubai.About the Role:We are looking for a...

We are looking for experienced IT Support Lead **Main Responsibilities** i. Build a cohesive L1 team through training, mentoring and coaching and manage L1 Support Engineers effectively ii. Prepare routine ITSM reports from service desk perspective specifically measuring performance against department KPIs iii. Ensure that Resolution and Response SLAs are...

Manage the distribution of the assignment and calls to the technician and engineers. - Manage own and others workload; diagnose and fix complex issues of end user systems - Monitor customer calls, clearly specifying progress and resolution details. - Maintain accurate project records; monitor the performance of equipment and notify engineers of recurring...

**Overview**: As an IT Support Staff member, you will be a crucial part of our Information Technology (IT) team, providing technical assistance and support to end-users within the organization. This role involves troubleshooting hardware and software issues, assisting with system maintenance, and ensuring the smooth operation of IT services. The IT Support...

**Maximo Lead**: **Salary**: : Industry Standards **Experience**: : 12 to 15 Years **Joining Date**: : ASAP **Job Location**: : Abu Dhabi **Industry Type**: : IT Service **Function**: : Software Development **Reporting To**: : Manager **Job Type**: : Full Time Delivery of Maximo Automated Applications to internal Abu Dhabi Ports units in...

This role will involve managing vendor performance and experience across the country. The vendor performance team lead will take ownership of improving service levels by measuring compliance, finding performance gaps, and taking actions to improve performance. The role will be responsible for overall vendor performance, experience management, and...

Web Designer Responsibilities: Gathering Requirements: Understand the client's needs and requirements for the website, including its purpose, target audience, and desired features. Conceptualizing and Planning: Create a visual concept and layout for the website, including the overall design, color scheme, typography, and user interface elements. Creating...

We are looking for an outstanding Web Developer who have 2 to 3yrs experience in UAE to responsible for the coding, innovative design and layout of our website. Web developer responsibilities include building our website from concept all the way to completion from the bottom up, fashioning everything from the home page to site layout and function. 1)Website...

**Responsibilities**: Collaborate with designers and product managers to translate mockups and wireframes into responsive, visually appealing web interfaces. Implement front-end solutions using HTML, CSS, and JavaScript frameworks like React, Angular, or Vue.js. Ensure that all front-end code is optimized for speed, performance, and cross-browser...

IT Technical Support Team Leader **Role: IT Technical Support Team Leader** **Location: Abu Dhabi** **Role Purpose**: - Lead and manage a team of technical support experts, including L2 Support engineers, IT Workshops Engineers, Printing Team Engineers, and Project staff, ensuring the streamlined operation of ADIB's IT support services for ADIB and its...

**Job Title**:Deskside L2 Support with Asset Management **Location**: Abu Dhabi **Job Type**: Contract **Duration**: 6 months, extendable **Job Overview**: **Key Responsibilities**: - Deskside Support: Provide Level 2 technical support, troubleshooting, and problem resolution for end-users within the client's premises, ensuring mínimal downtime and...

**Responsibilities**: - Lead the development and maintenance of server-side logic and database management. - Collaborate with front-end developers to integrate user-facing elements with server-side logic. - Design and implement scalable and secure APIs, primarily using Python. - Identify bottlenecks and bugs, and devise solutions to mitigate and address...

**Bilingual Application/Helpdesk Support: (Arabic National)** **Application Support & Troubleshooting** - Initial triaging and reviewing the tickets from (Ivanti or ServiceNow) and making sure Incident/service request is in English with full info - Provide technical support for business - Act as a liaison between end-users and the development/IT teams for...

**Experience**:7-9**Posted**:08 Nov,2021**Location**:United Arab Emirates- Location - Abu Dhabi- Generates weekly Service Management and Pending calls report; - Generates reports for the Incident Management and top Management as requested; - Assign Incident to Vendor when applicable; - Assign and escalate Incidents to L2 and L3; - Fulfil the user requirement...

At Star Services LLC, we are looking for an experienced Technical Support Engineer to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients.We offer a competitive salary of $65,000 per year, depending on experience.Job DescriptionAs a Technical Support Specialist, your primary responsibility...