Manager- Marketplace Vendor Operations

2 weeks ago

Dubai, United Arab Emirates Family Outdoor Camping Requisites Trading LLC. Full time

Senior Manager
- Marketplace Vendor Operations

You will be responsible for working on the full end to end operations and experience of our marketplace partners in regards with Supply Chain. You will act as an essential connection between our sellers, category management team, fulfilment Centre and customer service with a strong focus on ensuring the contractual alignment, Seller readiness and customer focus throughout the customer order fulfilment lifecycle.

Within this role, you will be responsible for building long-term relationships with our sellers, onboard sellers operationally, ensuring on-time dispatch, fulfilment of customer orders whilst identifying operational business processes improvements.

You will have a meticulous eye for detail and be driven by Key Performance Indicators on operational excellence, customer experience, on-time dispatch, delivery timeliness, returns and overall supplier compliance. You will support the Operations Manager on seller related troubleshoot resolution and be responsible for order fulfilment, pending orders, order cancellation, dispatch time and returns. You will have a continual focus on 100% operational alignment and visibility.

The role requires proven interpersonal skills, high level of proficiency in Microsoft Excel, strong time management and organizational skills and confidence in managing seller relationships will be essential to the success in this role.

**Responsibilities**:
Onboard & Manage sellers from a pure operations perspective ensure compliance with core seller SLA’s.

Accountable for dispatch time and cancellation of Marketplace orders.

Oversee the process for Marketplace to ensure continued customer experience across seller base.

Own all operations training material and the support mechanism for front-line seller support

Performance manage & troubleshoot on seller escalations around the above KPI’s to drive Seller & Customer experience.

Work with Seller management team from Business to ensure the contractual alignment on operation

Develop and maintain strong, successful relationships with key stakeholders, both internally and externally

Strong organizational, prioritization and planning skills

Excellent Excel skills

Work on creating the Supply Chain operation Vision and be instrumental to drive the same across the cross-function team

Knowledge, Skills & Experience

Job Experience

6-8 years of experience in managing Market Place Fulfilment Centre Operation

Must have worked on projects such as (not limited to) strategy development, business planning, optimization initiatives, talent mobility, market benchmarking etc.

Retail understanding will be an added advantage

**Required Skills**:
Eye for detail & Process orientation

Self-starter, willing to work with mínimal supervision and guidance

Exceptional analytical skills

Advanced data visualization skills.

Ability to build relationships with stakeholders (internal and external)

**Salary**: AED7,500.00 - AED10,000.00 per month

Ability to Relocate:

- Dubai: Relocate before starting work (required)

  • Marketplace Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Supersafe Full time

    Marketplace Manager | Supersafe DubaiSupersafe is a dynamic and versatile company operating across multiple industries, including video game services, marketplace platforms, and marketing.About Supersafe Gaming:Supersafe Gaming is at the forefront of the online gaming industry, specializing in providing an exceptional and secure experience for gamers around...

  • Marketplace Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Supersafe Gaming Full time

    Marketplace Manager | Supersafe Gaming DubaiSupersafe Gaming is a professional services company that facilitates Boosting, Coaching, In game currency and other services for popular online games.Supersafe Gaming is at the forefront of the online gaming industry, specializing in providing an exceptional and secure experience for gamers around the...

  • Marketplace Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Supersafe Gaming Full time

    Marketplace Manager | Supersafe Gaming DubaiSupersafe Gaming is a professional services company that facilitates Boosting, Coaching, In game currency and other services for popular online games.Supersafe Gaming is at the forefront of the online gaming industry, specializing in providing an exceptional and secure experience for gamers around the...

  • Marketplace Manager

    1 month ago

    dubai, United Arab Emirates BFL Group Full time

    Company OverviewBFL Group is one of the world’s leading off-price retailers of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and in Europe.Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite – all at up to 80% off the original retail...

  • Marketplace Executive

    7 days ago

    Dubai, United Arab Emirates MedX Pharmacy LLC Full time

    Responsibilities**:Marketplace Executive** - Develop and execute monthly plans for revenue growth across all marketplaces, ensuring profit targets are met. - Thorough understanding of Amazon Ads, including ad auctions, bidding types, advertising ecosystems, copy and creative aspects, best practices, bid optimization strategies, and campaign objectives. -...

  • Marketplace Executive

    7 days ago

    Dubai, United Arab Emirates MedX Pharmacy LLC Full time

    Responsibilities**:Marketplace Executive** - Develop and execute monthly plans for revenue growth across all marketplaces, ensuring profit targets are met. - Thorough understanding of Amazon Ads, including ad auctions, bidding types, advertising ecosystems, copy and creative aspects, best practices, bid optimization strategies, and campaign objectives. -...

  • Marketplace Executive

    3 weeks ago

    Dubai, United Arab Emirates Six Skins Health and Beauty DMCC Full time

    **Job Title: Marketplace Executive** **Location**: Cluster N, JLT, Dubai **Department**: E-commerce **Job Summary**: **Key Responsibilities**: - **Marketplace Strategy**: Develop and implement comprehensive strategies to increase sales and profitability on all assigned marketplaces. - **Product Listings**: Create, optimize, and manage product listings,...

  • Junior Manager Marketplace Gcc

    1 month ago

    Dubai, United Arab Emirates PUMA Full time

    **RETAIL CORPORATE** **JUNIOR MANAGER MARKETPLACE GCC**: - Dubai, United Arab Emirates**YOUR MISSION**: - Act as a project manager for all the marketplaces - new & existing. - Manage the launch process in terms of technical & product planning aspects. - Manage marketplace processes, enable growth in sales and margins according to brand initiatives and...

  • Junior Manager Marketplace Gcc

    3 days ago

    Dubai, United Arab Emirates PUMA Full time

    **RETAIL CORPORATE** **JUNIOR MANAGER MARKETPLACE GCC**: - Dubai, United Arab Emirates**YOUR MISSION**: - Act as a project manager for all the marketplaces - new & existing. - Manage the launch process in terms of technical & product planning aspects. - Manage marketplace processes, enable growth in sales and margins according to brand initiatives and...

  • Marketplace Manager | Supersafe Dubai

    1 month ago

    dubai, United Arab Emirates Supersafe Full time

    Marketplace Manager | Supersafe DubaiSupersafe is a dynamic and versatile company operating across multiple industries, including video game services, marketplace platforms, and marketing.About Supersafe Gaming:Supersafe Gaming is at the forefront of the online gaming industry, specializing in providing an exceptional and secure experience for gamers around...

  • Marketplace Manager | Supersafe Dubai

    4 weeks ago

    dubai, United Arab Emirates Supersafe Full time

    Marketplace Manager | Supersafe DubaiSupersafe is a dynamic and versatile company operating across multiple industries, including video game services, marketplace platforms, and marketing.About Supersafe Gaming:Supersafe Gaming is at the forefront of the online gaming industry, specializing in providing an exceptional and secure experience for gamers around...

  • Marketplace Management Executive

    2 weeks ago

    Dubai, United Arab Emirates Ecom Energize Full time

    We are seeking a motivated and experienced Noon & Amazon Marketplace Expert, Business specialist to lead our operations team for Marketplace Management. He/She will overlook and execute strategic & administrative tasks along with the team. Minimum 2 years experience in the E-commerce industry. Minimum of 2 years experience with Amazon marketplace. Having...

  • Account Manager – Marketplace

    1 month ago

    dubai, United Arab Emirates Acquisit Full time

    Reporting directly to the Marketplace Lead, you willown the management, optimization and growth of yourclient’s account. Your primary objective will be to drive sales, increase brand visibility, and ensure customersatisfaction while keeping open communication with the team.Join a dynamic team What you will be responsible for Meet and collaborate with...

  • Account Manager – Marketplace

    4 weeks ago

    dubai, United Arab Emirates Acquisit Full time

    Reporting directly to the Marketplace Lead, you willown the management, optimization and growth of yourclient’s account. Your primary objective will be to drive sales, increase brand visibility, and ensure customersatisfaction while keeping open communication with the team.Join a dynamic team What you will be responsible for Meet and collaborate with...

  • Account Manager – Marketplace

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Acquisit Full time

    Reporting directly to the Marketplace Lead, you willown the management, optimization and growth of yourclient's account. Your primary objective will be to drive sales, increase brand visibility, and ensure customersatisfaction while keeping open communication with the team.Join a dynamic team What you will be responsible for Meet and collaborate with...

  • Marketplace Management Executive noon

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Ecom Energize Full time

    We are seeking a motivated and experienced Noon & Amazon Marketplace Expert, Business specialist to lead our operations team for Marketplace Management.He/She will overlook and execute strategic & administrative tasks along with the team.Minimum 2 years experience in the E-commerce industry.Minimum of 2 years experience with Amazon marketplace.Having a...

  • Associate Vendor Manager, Rvr

    2 weeks ago

    Dubai, United Arab Emirates Q Tech General Trading LLC Full time

    1+ years of account management, project or program management or buying experience - Bachelor's degree - Experience using Excel and other business analytic tools Amazon, one the world’s leaders in e-commerce, is expanding its Retail business and looking for a smart and ambitious Associate Vendor Manager based in Dubai to enable new collaborations with...

  • Associate Vendor Manager, Rvr

    6 days ago

    Dubai, United Arab Emirates Q-Express Documents Transport Full time

    1+ years of account management, project or program management or buying experience - Bachelor's degree - Experience using Excel and other business analytic tools Amazon, one the world’s leaders in e-commerce, is expanding its Retail business and looking for a smart and ambitious Associate Vendor Manager based in Dubai to enable new collaborations with...

  • Vendor Management Marketing Executive

    3 weeks ago

    Dubai, United Arab Emirates legal house dubai Full time

    **Role: Vendor Management Marketing Executive** Seeking a proactive Vendor Management Marketing Executive to drive vendor acquisition and engagement for our online marketplace service-based businesses. Responsibilities include vendor outreach, paid campaigns, and strategic planning tailored to this niche. **Responsibilities**: 1. Develop marketing...

  • Associate Vendor Manager, Rvr

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Q-Express Documents Transport Full time

    1+ years of account management, project or program management or buying experience Bachelor's degree Experience using Excel and other business analytic toolsAmazon, one the world's leaders in e-commerce, is expanding its Retail business and looking for a smart and ambitious Associate Vendor Manager based in Dubai to enable new collaborations with vendors...