Marketplace Program Manager

3 days ago


Dubai, United Arab Emirates YOOX NET-A-PORTER GROUP Full time

Established in 2000, YOOX is the world’s leading online store for fashion, design and art that lasts a lifetime and beyond. For those who love the thrill of the find, YOOX inspires men and women around the world to express their personal style through a wide selection of well-made yet accessible pieces to cherish season after season. These include hard-to-find clothing and accessories for men and women from the world’s most prestigious designers as well as kidswear, a unique selection of home design objects and exclusive collaborations with internationally renowned artists.

Encouraging conscious and responsible shopping has been central to YOOX’s philosophy since it launched 20 years ago, helping customers to be kinder to the planet by investing in fashion with longevity. In 2009 the store launched YOOXYGEN - a socially and environmentally responsible destination featuring a carefully curated edit of sustainable brands.

At the forefront of innovation, YOOX has pioneered the use of artificial intelligence in fashion, launching in 2018 its own label 8 by YOOX, the first collection ever powered by AI combined with YOOX’s unique creative flair. With YOOXMIRROR, a virtual styling suite driven by AI, YOOX offers a ground-breaking customer experience, allowing users to create their own avatar and digitally try-on looks in their app.

Available in more than 100 countries with 10 languages and 7 currencies, YOOX provides a seamless shopping experience across mobile, tablet and desktop, with easy returns and multi-lingual customer care 24/7, 365 days a year. YOOX is part of YOOX NET-A-PORTER GROUP.

YOOX has the ambition to open its assortment to 3rd party sellers, in order to reinforce its unique positioning as the world’s leading online lifestyle store for timeless fashion, design and art. In the coming months, YOOX will enable brands and retailers to sell their products directly to YOOX customers, in a marketplace model.

In order to successfully deliver its ambition, YOOX is recruiting a Marketplace Program Manager. Reporting to the Head of Seller Acquisition, the Marketplace Program Manager will manage the process of creating seller accounts in the Marketplace, plan and implement the product creation process in the platform, migrate product catalogue and implement technical service training for sellers.

Some of the essentials for you to know are:

- Location: Dubai
- Department Size: 3
- Reporting into: Head of Seller Acquisition
- Direct reports: 0

Besides a competitive salary, we can offer you:

- Performance bonus schemes dependant on the type of role you are in
- Our famous staff discount along with exclusive staff sales
- Annual airfare to home country
- Group Medical & Life Insurance coverage
- Flexible working (Work in Office 2 days/week - WFH 3 days/week)
- A chance to be part of a fun and caring team that support each other

Here is a breakdown of what you’ll be doing:

- Onboard third-party sellers to Marketplace platform
- Assist seller integration via manual, portal or API processes
- Maintain Marketplace product hierarchy for seller mapping
- Own configuration of Marketplace platform and seller/product rules
- Assist seller acquisition managers and sellers with functional issues
- Be the interface between account managers, customer service and IT/CS teams regarding order incidents
- Monitor system performance data, pro-actively identify issues and manage resolution

The type of person we are looking for:

- Experience in servicing clients / business partners (e.g., Experience within a customer service environment)
- Excellent communication skills
- Efficient use of MS Excel, web browsers, keyboard shortcuts
- Knowledge (basic) about e-commerce
- Fluent in English, Arabic a plus.
- Experience in data analysis
- Understanding of FTP (file transfer protocols), APIs, data hierarchy and mapping is a plus
- Strong problem-solving and service orientation
- Proactive, self-motivated and goal-oriented, quick learner with a sense of responsibility for the results
- Freedom in communication and the ability to build effective cooperation
- Ability to coordinate several complex processes, with focus on details
- _



  • Dubai, United Arab Emirates Q-Express Documents Transport Full time

    Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience Are you passionate about e-commerce? Are you looking to join a community of professionals that support the growth of AE marketplace sellers by delighting the store's customers? Or want to solve complex business problems...


  • Dubai, United Arab Emirates Q-Express Documents Transport Full time

    Extensive professional experience (4-7 Yrs), in complex and dynamic environment ideally in e-commerce, technology, FMCG, retail or top-management consulting - Bachelor’s Degree in Economics, Management, Data science, Engineering or related degree required - Demonstrated Analytical ability throughout the professional experience - Strong analytical skills...


  • Dubai, United Arab Emirates Q-Express Documents Transport Full time

    Over 3 years of project or program management experience involving various challenges - Over 3 years of process improvement experience using data/metrics - MS Excel advance level (data visualization using functions, Pivot Table, Power Query, VBA experience) Amazon EF (External fulfilment) for MENA (Middle East and North Africa) and TR (Turkey) regions plays...

  • Marketplace Executive

    1 month ago


    Dubai, United Arab Emirates VPERFUMES LLC Full time

    **Job Summary**: We are looking for a MARKETPLACE EXECUTIVE to join our team in Dubai, who will report to the Marketplace Manager and Head of Ecommerce, and will manage orders, listings and stock, optimizing product visibility, researching new opportunities, analyzing data, and growing marketplace opportunities. **Key Responsibilities**: - Manage daily...

  • Marketplace Executive

    4 months ago


    Dubai, United Arab Emirates UNISONS TRADING & DISTRIBUTIOB LLC Full time

    **Job Overview**: We are seeking a proactive and experienced Marketplace Executive to manage and optimize our presence on online marketplaces like Amazon, eBay, Shopify, and others. You will be responsible for maintaining our online storefronts, increasing sales, and driving overall growth. If you have a strong understanding of e-commerce operations, data...


  • Dubai, Dubai, United Arab Emirates TECCODD Full time

    About the RoleWe are seeking an experienced Marketplace Strategy Manager to join our team at TECCODD. As a key member of our e-commerce growth team, you will be responsible for developing and implementing strategies to drive sales growth on various marketplace channels.

  • Marketplace Executive

    6 months ago


    Dubai, United Arab Emirates MedX Pharmacy LLC Full time

    Responsibilities**:Marketplace Executive** - Develop and execute monthly plans for revenue growth across all marketplaces, ensuring profit targets are met. - Thorough understanding of Amazon Ads, including ad auctions, bidding types, advertising ecosystems, copy and creative aspects, best practices, bid optimization strategies, and campaign objectives. -...

  • Marketplace Executive

    6 months ago


    Dubai, United Arab Emirates MedX Pharmacy LLC Full time

    Responsibilities**:Marketplace Executive** - Develop and execute monthly plans for revenue growth across all marketplaces, ensuring profit targets are met. - Thorough understanding of Amazon Ads, including ad auctions, bidding types, advertising ecosystems, copy and creative aspects, best practices, bid optimization strategies, and campaign objectives. -...

  • Program Manager

    7 months ago


    Dubai, United Arab Emirates Q Tech General Trading LLC Full time

    4+ years of program or project management experience - Bachelor's degree in Computer Science, Operations Research, Math, Statistics. - Advanced Microsoft Office skills, particularly Excel and analytical platforms - Experience in developing requirements and formulating business metrics for reporting, familiarity with data visualization tools, e.g. Tableau -...


  • Dubai, United Arab Emirates Q-Express Documents Transport Full time

    Negotiation and Selling skills. - Bachelor’s Degree in Economics, Management, Engineering or related degree required. - Demonstrated Analytical ability, either in professional experience (data analysis) or education. - Excellent written and oral communication (English); able to express thoughts logically and succinctly. - Entrepreneurial drive and...


  • Dubai, United Arab Emirates Q-Express Documents Transport Full time

    Negotiation and Selling skills. - Bachelor’s Degree in Economics, Management, Engineering or related degree required. - Demonstrated Analytical ability, either in professional experience (data analysis) or education. - Excellent written and oral communication (English); able to express thoughts logically and succinctly. - Entrepreneurial drive and...


  • Dubai, Dubai, United Arab Emirates TECCODD Full time

    About the RoleWe are seeking a seasoned marketplace strategist to lead our team in developing and implementing effective strategies to drive sales growth across various marketplaces.As Marketplace Strategy Lead, you will be responsible for identifying new opportunities to increase brand presence and maximize revenue on marketplace platforms, monitoring...


  • Dubai, United Arab Emirates R Group Full time

    The E-Commerce Marketplace Specialist is responsible for the development and execution of Amazon / Noon and other Marketplace programs and strategies that support the company’s overall business objectives. Key responsibilities include: Create efficient processes for the product listings on Amazon / Noon etc based on best practices, lead efforts to ensure...


  • Dubai, United Arab Emirates Raibal Holding Full time

    **Job description** - Launch, optimize and maintaining product listings using best practices on market places as well as own eCommerce site. - Inventory alert management and shipment plan troubleshooting for inventory replenishment. - Marketplace Ads & Marketing Management - File cases with Marketplace support, troubleshooting issues including...

  • Program Manager

    7 months ago


    Dubai, United Arab Emirates Tradeling.com Full time

    **Position Overview**: **Job Description - **Program manager (Supply Chain)** **Job Summary**: **Position Overview**: If you are an experienced supply chain professional and customer obsessed - you might be a good fit to join Tradeling Supply chain team. This role is based in UAE and will be reporting to Head of Supply...


  • Dubai, United Arab Emirates Grand Citadelle Full time

    We are a pioneering marketplace at the intersection of cryptocurrency and online commerce, providing a platform for individuals to sell services, offer content, receive donations, and engage in numerous cryptocurrency-related activities. We are seeking a Marketing Manager focused on user acquisition and driving sales within our marketplace. Your role will be...


  • Dubai, United Arab Emirates Family Outdoor Camping Requisites Trading LLC. Full time

    Senior Manager - Marketplace Vendor Operations You will be responsible for working on the full end to end operations and experience of our marketplace partners in regards with Supply Chain. You will act as an essential connection between our sellers, category management team, fulfilment Centre and customer service with a strong focus on ensuring the...

  • E-commerce Executive

    4 months ago


    Dubai, United Arab Emirates Homes R Us Full time

    **Key Responsibilities**: - **Marketplace Management**: - Manage product listings, inventory, pricing, and promotions across various online marketplaces (e.g., Amazon, Noon, Carrefour, etc.). - Ensure all product descriptions, images, and specifications are accurate and up-to-date. - Monitor and analyze product performance to identify trends and...


  • Dubai, United Arab Emirates Flow Financial & Technology - Flow Talent Full time

    The Role **Requirements**: **To be successful you will need to meet the following**: - Minimum 10+ years' experience in managing e-commerce/marketplace, with a proven track record of successful marketplace optimization. - In-depth knowledge of marketplaces, industry trends, algorithms, and consumer behavior. - Strong understanding of dealer and consumer...


  • Dubai, United Arab Emirates Q-Express Documents Transport Full time

    4+ years' of related experience. - Negotiation and Selling skills. - Bachelor’s Degree in Economics, Management, Engineering or related degree required. - Demonstrated Analytical ability, either in professional experience (data analysis) or education. - Excellent written and oral communication (English); able to express thoughts logically and succinctly. -...