Human Resources Operations Officer

6 months ago


Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full time

**Human Resources Operations Officer**

**1. Job Summary**

**2. Responsibilities**

**The HR Generalist will perform the following duties**:
**Employee Relations**:

- Address employee concerns, conflicts, and grievances.
- Conduct investigations when necessary and recommend appropriate actions.
- Promote a positive workplace culture and employee engagement.

**Benefits Administration**:

- Oversee employee benefits programs, including health insurance, retirement plans, and other benefits.
- Assist employees with benefits-related inquiries and issues.
- Collaborate with benefit providers to ensure accurate and timely administration.

**Compliance and Policy Management**:

- Ensure compliance with federal, state, and local employment laws and regulations.
- Update and maintain HR policies and procedures.
- Educate employees on policies and procedures.

**Performance Management**:

- Support the performance appraisal process and assist in the development of performance improvement plans.
- Provide guidance and training to managers and employees on performance management.

**Training and Development**:

- Identify training and development needs and create training programs.
- Facilitate training sessions or coordinate with external trainers.
- Monitor employee training and development progress.

**Human Capital Data and Reporting**:

- Maintain Human Capital records and databases.
- Generate reports on Human Capital metrics, such as turnover, headcount, and diversity.
- Assist with Human Capital analytics to improve decision-making.

**Onboarding and Offboarding**:

- Coordinate the new hire orientation process (previously under On-Boarding & Induction).
- Manage the exit process for departing employees (previously under Off-Boarding).
- Requests all the login credentials prior to joining of the employee (previously under On-Boarding & Induction).
- Prepares all the assets and work stations depending on their designation and department (previously under On-Boarding & Induction).
- Adds the employee on the Web HR + CRM and share their credentials after conducting the orientation (previously under On-Boarding & Induction).
- Informs the Learning and Development Coordinator to enroll them in the PSI Academy in coordination with the digital adoption lead (myleads + CRM) (previously under On-Boarding & Induction).
- Communicates with PR team for Visa Cancellation (if Any) (previously under Off-Boarding).
- Follow up with the Line Manager that a proper handover was done (previously under Off-Boarding).
- Recoveries of Company assets as per off-Boarding checklist (previously under Off-Boarding).
- Deletes their computer access and remove all personal files and settings from their workstation (previously under Off-Boarding).
- Conduct an exit interview for employee who is leaving the business (previously under Off-Boarding).
- Adds the salary payslips and final settlements for the leaving employees (previously under Off-Boarding).
- Prepares separation documents for departing employees, and notify various key departments as necessary, of intent to separate (Via Web HR) (previously under Off-Boarding).
- Approaches X-staff to sign off on visa cancellation and follow up with them on EOS, visa and MOL status (previously under Off-Boarding).

**Asset Management**:

- Monitors & tracks the assets issued to employees like Mobile, Tab, sim card, laptop etc.., in WEBHR (previously under Asset Management).
- Updates Internal tracker of issuance (previously under Asset Management).
- Coordination with respective department for the Issuance of new Assets (IT & other dept.) (previously under Asset Management).
- Issues the Assets during onboarding & recover the same during the exit procedure (previously under Asset Management).
- Requests sim cards, mobile phones, laptops, headphones and other accessories (previously under Asset Management).

**General**:

- Takes Health, Safety & Environment (HSE) lead in ensuring “safe systems of work” and “safe conditions” are in place within area of responsibility (previously under General).
- Performs other similar or related duties as required or assigned by management (previously under General).

**3. Qualifications & Experience**

**A. Educational Requirements/Qualifications**:

- Bachelor’s degree in human resources, Business Administration, or a related field (Master's degree preferred).
- Certification such as SH

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Mention your salary expectations per month.

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Arabic (required)



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