Administrator Data.unit Customer Services-flour

2 months ago


UAE, United Arab Emirates IFFCO Full time

Job Summary
- Create Customer satisfaction by ensuring on time in full order processing and following all concerned departments for the same.
- Roles & Responsibilities
-Handling E2E CS process for local/export business & Walk-In Customers
-Interaction with scheduler and WH for updating of sales and stock review reports
-Sales order entry for customer and follow up for order release
-Tracking and monitoring of External OTIF along with RCA for all the misses
-Ensuring out of stock orders are prioritized by coordinating with planning / Sales Team
-Sharing SOA with the customers for his/her area of operation
- KPIs
- Work experience requirement
- 2-3 years in Customer handling
- Qualification
- High School - Diploma - Bachelor
- Competencies

**Business Unit**:Flour (363)**Business Group**:Agri Foods (233)



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