Engineering Administrator
6 days ago
**Job Number** 22182148
**Job Category** Engineering & Facilities
**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**JOB SUMMARY***
To ensure the smooth operation of the engineering department by accurate records, and logging of expenses and spare parts. Maintain all files and trace system in the engineering office in a neat and orderly manner.
**SCOPE / BUSINESS CONTEXT**
- A Full Time position based at JW Marriott Marquis Dubai.
- Number of Direct Reports - 3
- Titles of Direct Reports - Engineering Coordinators, Engineering Storekeeper
**CANDIDATE PROFILE**
**Experience**:
- **Minimum 3 years of related work experience in a 5-star Hotel or equivalent**
**Skills and Knowledge**
- Good knowledge of Hotel Engineering Administration
- Good working knowledge of computers, ability to navigate within variety software packages such as Excel, Word, Outlook, and Power point
- Good understanding of Filing systems and Tracking
- Good understanding of checkbook management
- Basic understanding of inventory and cost management practices
- Ability to communicate professionally with other departments, co-workers and 3rd party companies.
**Education or Certification**
- **Graduation or minimum higher secondary school**
**SPECIFIC DUTIES**
- The following are specific responsibilities and contributions critical to the successful performance of the position:_
- Monitor, follow up and update check book as per department budget
- Prepare critique reports for P&L and HLP; and inclusive keeping track of HLP readings and Invoices
- Assists with preparing monthly budget Forecasts as assigned
- Participate in Annual Departmental Budget preparation
- Responsible for Maintenance Contracts’ administration, with 3rd party vendors/contractors
- Maintain all files and trace system in the engineering office in a neat and orderly
- To follow up on enterprise system updates (i.e Transcendent, Guestware, Oasys), and assure full compliance
- To coordinate all other HR related processes for the department, such as Onboarding, Job Chats, Cross-Training, Probation & Performance reviews, Training etc
- Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager
- Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness
- Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected.
- **Attend to telephone calls whenever required**:
- **Preparing monthly reports, filing all reports and catalogues & making sure that all forms used in the department are available**:
- Maintaining a safe and hygienic work environment & Performing related duties and special projects as assigned.
- Ensuring all associates have the proper supplies, equipment and uniforms.
- Tracking operational needs and financial objectives are met.
- Establishes and maintains open, collaborative relationships with associates.
- Ensures that regular on-going communication occurs with associates in order to create awareness of business objectives, communicate expectations and recognize performance.
- Carry out DOE’s instructions or other designated person of authority
**Safety and Security**
**Policies and Procedures**
- Follow company, hotel and department policies and procedures.
- Follows Marriott International Hotels Limited Regional Office policies and procedures
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors and Management.
- Working hours as required to do your job but normally not less than 48 hours per week.
**Guest Relations**
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
- Assist other employees to ensure proper coverage and prompt guest service.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Address guests' service needs in a professional, positive, and timely manner.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Thank guests with
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