Contact Centre Operator-adac Customer Service

**Job Purpose** Under the direct supervision of the Centre Manager and within established policies and procedures, the incumbent is responsible for the reception and administration duties ensuring the effective and smooth operation of the Centre. **Responsibilities** - Greets and registers patients and notifies medical staff of their arrival; - Offers...

Contact Centre Supervisor (Arabic Speaker) - Subject to Contract Award Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class...

**Job Purpose** Under the direct supervision of the Centre Manager and within established policies and procedures, the incumbent is responsible for the reception and administration duties ensuring the effective and smooth operation of the Centre. **Responsibilities** - Greets and registers patients and notifies medical staff of their arrival; - Offers...

Contact Centre Operator Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and...

Contact Centre Team Leader (Arabic Speaker) - Subject to Contract Award Make a difference every day The Job Opportunity We are looking for a Contact Centre Team Leader to oversee all the Contact Centre functions that will be utlilized to support this department, where you are expected to c arry out daily auditing and checks of the systems to ensure all...

Contact Centre Team Leader (Arabic Speaker) Make a difference every day The Job Opportunity We are looking for a Contact Centre Team Leader to oversee all the Contact Centre functions that will be utlilized to support this department, where you are expected to c arry out daily auditing and checks of the systems to ensure all issues are captured and actioned...

**JOB DESCRIPTION: JOB PURPOSE** Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and...

2 years of Call Centre experience - Fluency in English and Arabic is a must. - Customer orientation to provide excellent service and resolve any customer queries. - Good listening and communication skills. - Ability to work in shifts. - Contact Center/Hospitality industry preferred. - Answer inbound calls from customers who have booked our services and need...

**JOB DESCRIPTION: JOB PURPOSE** Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and...

Answer all incoming calls and handle caller’s inquiries whenever possible. - Re-direct calls as appropriate and take adequate messages when required. - Greet, assist and/or direct guest, clients, visitors and others as needed. - Ensure at all times and attend to customer needs in a professional, friendly and courteous manner - Ensure that a high level of...

**Key Responsibilities**: - Lead the team to meet and exceed client expectations regarding customer service. - Provide backup support to the team and make sure department goals are met. - Monitor call volume; prioritize and distribute workload for the team. - Track and measure individual and team goals throughout the day and on a long term basis. - Provide...

Automotive Service Advisor - Essential Duties - Advises customers about necessary service for routine maintenance. - Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. - Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. - Prepares...

Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...

**Customer Service/Support** **Location** - Abu Dhabi, United Arab Emirates*** Job Title: Team Leader - Contact Center ( Bilingual - English and Urdu Speaker ) **Job Description**: As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You...

An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our_ _core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training._ _ - We are on a mission to build the world's leading platform and connected community to...

**Join us on our mission to make the world a better place ** Are you looking for a rewarding career where you can make the most of your skills and talents in an organisation that’s serious about sustainability? **About Us** We are an innovation driven digital infrastructure organisation of industry leading experts in intelligent design, engineering,...

Answer all incoming calls and handle caller’s inquiries whenever possible. - Re-direct calls as appropriate and take adequate messages when required. - Greet, assist and/or direct guest, clients, visitors and others as needed. - Ensure at all times and attend to customer needs in a professional, friendly and courteous manner - Ensure that a high level of...

**Responsibilities**: - Customer Service: Serve as the primary point of contact for Arabic-speaking students, providing assistance, answering inquiries, and resolving issues promptly and effectively. - Enrollment Support: Assist students with the enrollment process, including registration, course selection, and payment procedures, ensuring a seamless...

Customer Service and Sales Officer-Hourly Paid **Date**:12 Aug 2024 **Location**: Abu Dhabi, Middle East and North Africa, AE **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills,...

**A Branch Coordinaotor is in charge of assisting the Branch Manager in the management and operation of the Silkor centre, and ensuring the highest quality of service to, and an enjoyable experience for, Silkor’s clients.** The responsibilities of a Branch Coordinator include, but not limited to the following: - Handle incoming calls; - Schedule, follow...