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Customer Service Agent
6 months ago
2 years of Call Centre experience
- Fluency in English and Arabic is a must.
- Customer orientation to provide excellent service and resolve any customer queries.
- Good listening and communication skills.
- Ability to work in shifts.
- Contact Center/Hospitality industry preferred.
- Answer inbound calls from customers who have booked our services and need extra information.
- Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines.
- Document personal information to create, update, or adjust customer accounts.
- Prepare call-related information for purposes of auditing and reporting.
- Performing additional duties are needed.
**Salary**: AED3,500.00 per month
**Experience**:
- call center: 2 years (preferred)
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