Svp - Customer Contact Centers

**JOB DESCRIPTION: JOB PURPOSE** Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and...

**Job description** We are seeking a motivated and results-driven Real Estate Contact Center Agent to join our dynamic team. As a Agent, you will be responsible for assisting clients and owners in buying, selling, and renting residential or commercial properties. Your primary goal will be to provide exceptional customer service, build strong client...

**Customer Service/Support** **Location** - Abu Dhabi, United Arab Emirates*** Job Title: Team Leader - Contact Center ( Bilingual - English and Urdu Speaker ) **Job Description**: As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You...

Company Description Property Shop Investment (PSI), established in 2007, is the No. 1 and largest private Real Estate Company in Abu Dhabi. PSI aims to influence major milestones, exceed expectations, and inspire people by providing a wide range of Real Estate Services. With a dedication to sustainable and dynamic performance, PSI has created a prominent...

**Job description** We are seeking a motivated and results-driven Real Estate Contact Center Agent to join our dynamic team. As a Agent, you will be responsible for assisting clients and owners in buying, selling, and renting residential or commercial properties. Your primary goal will be to provide exceptional customer service, build strong client...

Call Center Agent **Role: Call Center Agent** **Location: Abu Dhabi** **ROLE PURPOSE**: - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. **These are the main responsibilities of this role**: - Handle inbound & outbound calls according to procedures, guidelines, and schedules...

**Position Overview**: We are seeking a motivated and friendly Call Center Representative to join our team in the real estate sector. In this role, you will be the first point of contact for clients, assisting them with inquiries, scheduling appointments, and providing information about our services and properties. **Key Responsibilities**: - Answer...

Advance Care Prosthetics & Orthotics Center is seeking a **Bilingual **Customer Service Representative **fluent in English and Arabic.** Previous call center experience and strong communication skills required. Join our team for competitive pay, benefits, and growth opportunities! **Responsibilities**: - Handle inbound and outbound customer calls with...

We are seeking a Call Center/Quality Assurance Specialist to join our team. This role is crucial in ensuring our call center operations meet our high standards of service. You will monitor calls, provide feedback, and help implement strategies to enhance our customer service experience. **Key Responsibilities**: - **Call Monitoring**: Regularly review and...

Company Description Al Taradi Properties is a property management company based in Abu Dhabi Emirate, United Arab Emirates. Established in 2012, we specialize in property buying, selling, and leasing, property maintenance, and legal services. Our extensive property database covers all Abu Dhabi properties, including freehold and leasehold properties in both...

We're looking for an experienced Female Call Center Agent who is proficient in Arabic and English to join our team. You'll be the first point of contact for customers, handling inquiries, and providing exceptional service. **Requirements**: - High school diploma or equivalent. - A minimum of 2 years of call center experience in Real estate Sector. -...

Job Description: Key Responsibilities: Handle incoming calls, schedule appointments, and provide accurate information to patients and visitors. Respond to customer inquiries and resolve any issues or concerns promptly and professionally. Coordinate with medical staff to ensure seamless communication and appointment scheduling. Maintain patient records and...

2 years of Call Centre experience - Fluency in English and Arabic is a must. - Customer orientation to provide excellent service and resolve any customer queries. - Good listening and communication skills. - Ability to work in shifts. - Contact Center/Hospitality industry preferred. - Answer inbound calls from customers who have booked our services and need...

IMMEDIATE JOIN **Job Purpose/ Description**: To maintain customer satisfaction and improve customer experience with Telecom Call Center through my proven problem-solving skills customer experience, and product knowledge Generating leads They contact potential and existing customers by phone to inform them of their company's products, services and...

Healthline Day Surgery Center is a respected healthcare facility specializing in outpatient surgical care. We are seeking a dedicated Call Center Representative / Agent to join our team. **Roles and Responsibilities**: As a Call Center Representative / Agent at Healthline Day Surgery Center, your primary responsibilities will include: **Patient...

Healthline Day Surgery Center is a respected healthcare facility specializing in outpatient surgical care. We are seeking a dedicated Call Center Representative / Agent to join our team. **Roles and Responsibilities**: As a Call Center Representative / Agent at Healthline Day Surgery Center, your primary responsibilities will include: **Patient...

A Project Management company based in Abu Dhabi is looking for a Customer Center cum Sales Officer. **Salary**: 2,500AED - 3,000AED (Based on experience) Preferably immediate joiner **Salary**: AED2,500.00 - AED3,000.00 per month Application Question(s): - Do you have experience in construction projects as a customer Center & Sales? If yes, which...

A leading manpower supply company is seeking for a dynamic and results-driven Call Center Coordinator to join immediately. **Requirements**: Ø Minimum 3 years of relevant experience preferably in a call center. Ø Ability to outsource manpower resources to support sales team. Ø Proficient in Microsoft Office. Ø Proven ability to work...

With at least 2-5 years experience in call center-Real estate. - Research required information using available resources - Manage and resolve customer complaints - Provide customers with product and service information - Enter new customer information into system - Update existing customer information - Identify and escalate priority issues - Route calls to...

We are seeking enthusiastic and customer-focused individuals to join our Property Call Center team. As a Property Call Center Representative, you will serve as the first point of contact for tenants, landlords, and vendors, providing exceptional customer service and resolving inquiries related to property management. This role requires excellent...