Customer Officer
2 weeks ago
**_Job Description:_**:
- _Manage a large number of incoming calls_
- Generate sales leads_
- Identify and assess customer needs to achieve satisfaction_
- Create sustainable relationships and trust with accounts through honest and interactive communication_
- Provide accurate, valid and complete information using the correct methods and tools_
- Meet personal/customer service team sales targets and call handling quotas_
- Handle customer complaints, provide appropriate solutions and alternatives within timeframes, and follow up to ensure resolution_
- Keep a record of customer interactions, process customer accounts and file documents_
**_ Job Requirements:_**:
- Customer Support Experience Preferred_
- Must be in Dubai_
- Graduate Preferred_
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