Retention Executive

5 months ago


Dubai, United Arab Emirates ZC Consultant Full time

**Retention Executive**:
**_Job Description:_**:

- _Make calls to clients who ask to cancel the contracted insurance, and through an argumentative process, achieve their retention and the contracted products._
- _Ensure optimal levels of service and attention (Make all the calls indicated in system) in peak reception periods. Always with the goal of customer retention._
- _Excellent quality of service and customer service._
- _(The corresponding equipment and technological tools will be delivered to carry out the functions)._

**_Job Requirements:_**:

- Minimum 1 year of experience in retention positions._
- Minimum 1 year of experience in Call Center_


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