L&d & HR Coordinator
3 days ago
As a Learning & Development Coordinator, you are responsible for organizing, delivering, and evaluating training programs to deliver an excellent staff experience. A Learning & Development Coordinator will also be required to support and advise management on proper policies and procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Support and advise Managers on proper policies and procedures
- Support the hotel with departmental training requirements
- Organize, deliver, and evaluate training programs as required
- Manage succession planning with senior managers during the bi-annual appraisal process
- Manage employee relations issues in the hotel in a confidential manner, including disciplinarians, grievances, and capability
- Ensure absence monitoring is in line with company guidelines
- Maintain monthly reporting
- Ensure completion of training for hotel security, fire regulations and other health and safety legislation
- Assist in the organization of Team Member social events
- Work with local organizations' and schools to promote the hospitality industry
- Promote and endorse staff benefits
- Assist and resolve team member and management querie
**What are we looking for?**
A Learning & Development Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Previous experience in Learning & Development Coordinator or equivalent role
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
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