Rental Manager

2 weeks ago

Dubai, United Arab Emirates Electra Solutions Full time

**Market Analysis**:

- Analyze client preferences and market demands to tailor furniture rental offerings accordingly.

**Client Relationship Management**:

- Serve as the primary point of contact for clients, ensuring their needs and expectations are met throughout the furniture rental process.
- Understand customer requirements and provide innovative solutions to meet their needs.
- Provide tailored furniture solutions, including recommending appropriate styles, quantities, and configurations to meet client needs.
- Build and nurture strong client relationships.
- Provide exceptional customer service to ensure client satisfaction and repeat business.

**Sales Support**:

- Assist in preparing proposals, quotations, and presentations for potential clients.
- Track commercial terms and financial deliverables for your clients.
- Develop and maintain accurate sales pipeline and track performance against targets.

**Order Management**:

- Process and manage furniture rental orders, ensuring accuracy and timely delivery.
- Collaborate with logistics and operations teams to coordinate order fulfilment.

**Client Communication**:

- Provide regular updates to clients on order status, delivery schedules, and any relevant information.
- Handle client inquiries and concerns promptly and professionally.

**Contract Management**:

- Collaborate with legal and finance teams to manage contracts and agreements with clients.
- Ensure all contractual terms are met and agreements are adhered to.

**Team Collaboration**:

- Collaborate with internal teams, including operations, logistics, and marketing, to ensure seamless service delivery, client satisfaction and financial growth.
- Collaborate with internal teams, including operations, logistics, and marketing, to ensure seamless service delivery and client satisfaction.
- Onsite support if needed.

**Qualifications**:

- Fluency in English (both written and spoken); Arabic is a plus.
- Bachelor’s degree in business, Marketing, or a related field.
- Minimum of 5 years of experience in account management, preferably in the furniture rental or related industry.
- Strong understanding of furniture rental trends and requirements.
- Strong network of contacts within the event & hospitality industry.
- Exceptional communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Ability to work independently and collaboratively in a team environment.
- Willingness to work flexible hours, including evenings and weekends, as required.
- Willingness to travel for events as required, in the GCC.
- Proficient in Microsoft Office, CRM, and event management software and tools

**General Obligations towards Health, Safety and Environment**:

- You will correctly use machinery, appliances, tools, transport, and all equipment issued by the company.
- You will correctly use personal protective equipment supplied by the company.
- You will not remove any safety devices for any machinery or installations.
- You will perform all tasks set forth by safety and environmental regulations and thus cooperate with Electra to ensure a working environment and condition that do not pose any risks in terms of health, safety and environment to others

**Requirements**:
**Benefits**
- Electra is an equal opportunity company who thrive on its diversity.
- Competitive Salary
- Medical Insurance
- Merit Bonus
- Learning & Development Opportunities

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