Rental Operations Manager

6 months ago


Dubai, United Arab Emirates Albaddad capital Full time

The Operations Manager is responsible for overseeing all aspects of the rental activities and projects, from planning and preparation to setup and teardown, ensuring that all activities are conducted safely and in accordance with company policies and procedures. They must have a comprehensive understanding of tent structures, safety regulations, and equipment operation.

**Responsibilities**:
Plan and prepare for tent rentals:
Review and evaluate rental requests to determine the type and size of tent needed

Inspect tents and equipment to ensure they are in good condition

Coordinate with clients to ensure their needs and expectations are met

Acquire necessary permits and licenses

Set up and tear down tents:
Supervise the setup and teardown of tents, ensuring proper safety procedures are followed

Erect tent frames, install flooring and lighting, and secure tents against the elements

Communicate effectively with tent crew members to ensure tasks are completed efficiently

Ensure safety compliance:
Adhere to all safety regulations and protocols during tent operation

Conduct regular inspections of tents and equipment to identify potential hazards

Implement fire prevention and emergency evacuation plans

Manage tent inventory:
Maintain accurate records of all tent rentals and inventory

Monitor and replenish tent supplies as needed

Track and identify potential damage or wear and tear on tents and equipment

Provide customer service:
Respond to client inquiries and resolve concerns promptly

Ensure that all clients have a positive renting experience

Handle complaints and issues professionally and effectively

Conduct training and development:
Provide training and guidance to tent crew members on safety procedures and equipment operation

Conduct regular safety audits and evaluations

Encourage ongoing learning and professional development

Prepare reports and provide feedback:
Prepare weekly, monthly, and quarterly reports on tent rental activities

Analyze data and trends to identify areas for improvement

Provide feedback to management on operational efficiency and customer satisfaction

Qualifications:
High school diploma or equivalent

3+ years of experience in the rental industry or a related field

Experience in tent setup and teardown

Excellent organizational and communication skills

Strong attention to detail and commitment to safety

Ability to work independently and as part of a team

Valid driver's license and ability to operate a forklift

Certification in tent safety or rigging may be required

Stock and inventory management

coordination with projects teams

on time supplies of materials

maintenance of assets and equipment’s

**Salary**: AED25,000.00 - AED35,000.00 per month

**Language**:

- Arabic as a native language (required)


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