Car Rental Sales
2 months ago
**Are you a car enthusiast with a passion for delivering exceptional service? Do you have experience in the car rental industry? If so, we want you to be a part of our dynamic team at Leon Car Rental LLC, a premier luxury car rental service in the UAE.**
**Job Summary**:
The Car Rental Sales & Operations Executive is responsible for driving sales and ensuring smooth operations within the car rental division. This role requires a dynamic individual who can effectively manage customer relationships, optimize fleet utilization, and collaborate with internal teams to enhance service delivery and profitability.
**Key Responsibilities**:
**Sales Management**:
- Develop and implement sales strategies to achieve rental revenue targets.
- Identify and pursue new business opportunities, including partnerships with local businesses and travel agencies.
- Conduct market research to understand customer needs and competitor offerings.
- Prepare and deliver effective sales presentations to potential clients.
**Operations Coordination**:
- Oversee the daily operations of the car rental fleet, ensuring optimal vehicle availability and maintenance.
- Coordinate vehicle acquisition, maintenance schedules, and disposal of aged vehicles.
- Manage the rental process, including bookings, contracts, and customer service interactions.
- Implement best practices for fleet management and operational efficiency.
**Customer Relationship Management**:
- Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.
- Ensure a high level of customer satisfaction by providing exceptional service and support.
- Gather customer feedback to inform service enhancements and address any concerns.
**Reporting and Analysis**:
- Monitor sales performance and operational metrics, preparing regular reports for management.
- Analyze rental trends and customer behavior to identify opportunities for growth.
- Support budgeting and forecasting processes related to fleet and sales operations.
**Collaboration and Teamwork**:
- Work closely with marketing, finance, and logistics teams to align strategies and objectives.
- Participate in training and development initiatives for staff to enhance service quality and operational efficiency.
**Qualifications**:
- Bachelor’s degree in Business Administration, Sales, Operations Management, or a related field.
- Minimum two years of experience in sales and operations, sales, or operations preferably in the car rental or automotive industry.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in rental management software and Microsoft Office tools
- Ability to work independently and in a team-oriented environment.
**Preferred Skills**:
- Knowledge of vehicle maintenance and fleet management principles.
- Familiarity with customer relationship management (CRM) tools.
- Experience in managing a diverse team and fostering a positive work culture.
**Language Requirements**:
- Proficiency in English is essential.
- Knowledge of Arabic and Russian is highly desirable.
Pay: From AED3,500.00 per month
Application Question(s):
- "Can you share a specific example of a successful strategy or initiative you implemented in your previous car rental role that significantly drove sales growth and enhanced customer satisfaction? What were the outcomes, and how did you measure success?"
**Experience**:
- car rental Sales: 2 years (required)
Willingness to travel:
- 50% (preferred)
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