Client Services Coordinator
1 month ago
Position Title: Client Services Coordinator
Location: Al Quoz 4, Dubai UAE
Company: The Big Moo Events
Employment Type: Full-time
**About Us**:The Big Moo Events is a leading children's events and entertainment company based in Dubai. We pride ourselves on being dedicated to bringing the fun to any event. Our team is energetic, active, friendly, talented, and hard working. If you feel that you can add to this dynamic, please send your CV and photo for review.
**Job Summary**:As a Client Services Coordinator, you will play a crucial role in managing client interactions and ensuring a seamless experience. You will serve as the primary point of contact for our clients, addressing their needs and providing support to enhance their overall satisfaction.
**Key Responsibilities**:
- Serve as the primary customer service coordinator between clients and our teams. Respond promptly to client inquiries and provide solutions to their problems. Coordinate client meetings, prepare agendas, and assist with scheduling and event confirmations
- Booking outsourced services and event equipment and entertainers
- Maintain accurate records of client interactions and transactions. Monitor client feedback and work with the team to enhance service quality. Collaborate with various departments to ensure timely fulfillment of client requests. Prepare presentations using powerpoint and Canva
**Qualifications**:
- Bachelor’s degree in Business Administration, Communications, or a related field (preferred). Proven experience in client services, account management, or a similar role. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Proficient in Microsoft Office Suite and Canva
- Ability to work independently and in a team-oriented environment. Problem-solving mindset with a customer-first approach.
**What We Offer**:
- Salary AED 3,000 - AED 3500 per month
- Employment visa and benefits
- 2 days off per week - as per scheduling
- Opportunities for professional development and growth. A collaborative and inclusive work environment.
Pay: AED3,000.00 - AED3,500.00 per month
**Education**:
- Bachelor's (preferred)
**Language**:
- English (required)
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