Coordinator, Client Service
3 weeks ago
**OVERVIEW**:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
**Play a vital role in Guidepoint's success.**
As a Coordinator on the Client Service team, you will be overseeing all administration within your client service team. You will be booking client consultations, tracking projects for the team, and qualifying the experts.
**Who We Are**:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
**What YOU will own**:
- Responsible for scheduling bulk telephone consultations for client service teams
- Manage multiple client organization requests and respond within a timely manner
- Coordinate with advisors and clients to confirm telephone consultations
- Leave messages and follow up with Advisors to expedite scheduling projects
- Maintain an updated status of client telephone consultations
- Qualify Advisors via questionnaire to confirm if they are appropriate for consultations
- Follow multiple work streams to help Project Managers and other team members across London and Dusseldorf to organize client requests and track progress on projects
- Assist with ad-hoc requests
**Experience YOU will bring**:
- 1-3 years of previous work experience dealing in a high-call volume environment
**Skills YOU will bring**:
- Attention to detail and excellent follow-up skills required
- Strong aptitude for developing systems of organization
- Excellent time management skills and able to multi-task
- Ability to work as part of an international team and independently
- Excellent sense of urgency and responsiveness
**WHAT WE HAVE**:
- Offices within the heart of Dubai at the coveted DIFC
- A progression plan for career growth
- Top-notch private medical insurance (including dental)
- Opportunities to participate in Guidepoint CSR programs
- Fun team events, activities, and office-wide outings
- Stocked pantry and breakfast offerings everyday
- Hybrid work schedule with WFH flexibility
- Easy access to metro and public transport
- Nurturing, close-knit office environment
**ABOUT GUIDEPOINT**:
Guidepoint is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
**ALL APPLICANTS MUST HAVE THE RIGHT TO WORK IN THE UAE**
**#LI-WW1
-
Client Service Coordinator
3 weeks ago
Dubai, United Arab Emirates UIRC Full timeUrgently looking for a client services coordinator having relevant experience in Advertising/Signage industry specializing in Duty-Free Production, Shop Fit Outs, Custom Kiosks, Display Units, Bespoke visual merchandize. - Excellent verbal and written communication and customer service skills. - Analytical thinking skills. - Knowledge about materials, shop...
-
Client Service Executive
2 months ago
Dubai, United Arab Emirates Quality Government Service Center Full time**Job description** - Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for clients. - Maintaining an accurate record of all operation activities - Responding to client inquiries in a timely and professional manner. - Ensuring that the end objective in mind is...
-
Client Services
2 weeks ago
Dubai, Dubai, United Arab Emirates Cogniito Media Full timeWe are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments.Client Services Responsibilities: Ensuring a positive and professional client...
-
Client Coordinator
4 weeks ago
Dubai, United Arab Emirates Skin Laundry Full time**1.** **Job Purpose** The Client Coordinator will be the first point of contact at Skin Laundry. The role is responsible for directly interacting with clients, understanding their concerns, and directing them to the proper treatment or department at Skin Laundry’s medical facilities. This position is responsible for ensuring quality control and...
-
Client Coordinator
3 weeks ago
Dubai, United Arab Emirates ON OFF VACATION HOLIDAY HOMES Full time**ON OFF VACATION **is looking to hire a Client Coordinator with experience in Holiday Homes or Hotel reservations. - Ensure all reservations are processed in a pleasant, professional, and efficient manner - Act as the primary liaison between the guest and the Company - Handle reservations, inquiries, and cancellations in an attentive, courteous, and...
-
Client Service Executive
2 months ago
Dubai, United Arab Emirates Hummingbird Advertising llc Full time**Client Servicing / Business Development Executive ( Female )** **Job Description**: - Strong customer service and sales skills for generating leads - Liaise with and act as the link between the client and the advertising agency. - Meet and liaise with clients to discuss and identify their project requirements. - Understand briefs and coordinate with the...
-
Client Service Executive
4 weeks ago
Dubai, United Arab Emirates VAAO Advertising Full timeWe are a leading Display Solution, Signage, Exhibition and Graphics production company located in Dubai Production City. - Communicate with clients to identify and define the project requirements, scope and objectives. - Collaborate with designers & production team to ensure project success. - Assist and support the sales team on managing schedules and...
-
Client Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates ON OFF VACATION HOLIDAY HOMES Full timeON OFF VACATION is looking to hire a Client Coordinator with experience in Holiday Homes or Hotel reservations. Ensure all reservations are processed in a pleasant, professional, and efficient manner Act as the primary liaison between the guest and the Company Handle reservations, inquiries, and cancellations in an attentive, courteous, and efficient manner...
-
Client Servicing Executive
3 weeks ago
Dubai, United Arab Emirates VAAO Advertising FZ LLC Full timeWe are a leading Display Solution, Signage, Exhibition and Graphics production company located in Dubai Production City. - **Attractive Salary**_**up to 10,000 ++ a month + Uncapped Incentives **_ **Job Qualifications**: - Diploma or Degree in Engineering / Technical Studies or Business Administration - Proven 2 years’ experience as a Client Service...
-
Client Servicing Executive
1 week ago
Dubai, United Arab Emirates VAAO Advertising FZ LLC Full timeWe are a leading Display Solution, Signage, Exhibition and Graphics production company located in Dubai Production City. - **Attractive Salaryup to 10,000 ++ a month + Uncapped Incentives **_ **Job Qualifications**: - Diploma or Degree in Engineering / Technical Studies or Business Administration - Proven 2 years’ experience as a Client Service Executive...
-
Client Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates Next Generation CSP Full timeCORPORATE SERVICES EXPERIENCE REQUIREDPosition Overview:Required:Client Communication, Coordination & Administration, Client Relations, Documentation & Reporting, Up to date Industry KnowledgeExperience: Minimum of 1 full year of experience in the corporate services industry, business setup or fiduciary servicesLanguage: English (required), Arabic / French...
-
Client Service Administrator
2 weeks ago
Dubai, United Arab Emirates Tamimi Consulting Full time**About us** We are professional. Our work environment includes: - Modern office setting - Growth opportunities **Job Title: Client Services Administrator / Operations Coordinator** **Job Description**: To provide high quality management and business consulting services to our local and international clients in setting up their businesses in the UAE, as...
-
Client Relationship Executive with Pro Service
2 weeks ago
Dubai, United Arab Emirates Best Solution corporate service Full timeJob Title: Client relationship Executive with PRO Experience Location: Dubai **Job Description**: We are seeking a motivated and experienced CRM Executive to join our business setup industry in Dubai. As a CRM Executive, you will be responsible for building and maintaining strong relationships with our clients, managing their accounts, and ensuring their...
-
Client Service Executive
2 weeks ago
Dubai, Dubai, United Arab Emirates Hummingbird Advertising llc Full timeClient Servicing / Business Development Executive ( Female )Job Description: Strong customer service and sales skills for generating leads Liaise with and act as the link between the client and the advertising agency. Meet and liaise with clients to discuss and identify their project requirements. Understand briefs and coordinate with the creative team...
-
Client Coordinator
3 weeks ago
Dubai, United Arab Emirates Biolite Aesthetic Clinic Full timeAn exclusive luxury clinic offering facial aesthetic treatments delivered by experienced aesthetic doctors is looking for a Patient Concierge. Your role is to ensure that all patients receive a warm welcome and have a flawless patient journey. You will manage all reception duties and work closely with colleagues to provide a seamless service. The majority...
-
Client Servicing Executive
3 months ago
Dubai, United Arab Emirates Prime Strategy Consultants Full timeResponsibilities: - Serve as the primary point of contact for clients, addressing their inquiries, requests, and concerns promptly and professionally. - Build and maintain strong, long-lasting client relationships through regular communication and follow-up. - Understand clients' needs and requirements to provide appropriate solutions and ensure their...
-
Client Service Executive
2 months ago
Dubai, United Arab Emirates INTERGRANDE BKC GROUPS OF COMPANIES Full timeCoordinate all aspects of client servicing activities across all divisions - Build and maintain strong, positive relationships with clients by maintaining a proactive, attentive, courteous, and professional demeanor - Meet and exceed client requirements - Provide professional client service throughout project management and consulting process - Provide...
-
Client Servicing Executive
2 weeks ago
Dubai, Dubai, United Arab Emirates Creative Edge Full timeAs a Client Servicing Executive for our company, you'll be responsible for coordinating with clients on a regular basics. liaise with clients to discuss and identify their advertising requirements. Understand briefs and coordinate with the creative teamResponsibilities: Follow up with clients. Excellent in Office (Excel & PowerPoint) Ability to manage and...
-
Client Service Executive
3 months ago
Dubai, United Arab Emirates Excelsior Group ME Full timeThe Role Key Responsibilities and Key Performance Areas - To maintain a comprehensive database of our existing clients - To dedicate efforts to the retention and satisfaction of our existing clients. - To proactively address inquiries and coordinate with operations to support clients with their assignments - To keep existing clients informed about the latest...
-
Service Coordinator
3 days ago
Dubai, United Arab Emirates Al Nasrid Group Of Companies Full timeWe are looking for a meticulous, detail-oriented service coordinator to evaluate the needs of our customers, make recommendations for new services, and suggest improvements to existing services. The service coordinator's responsibilities include advocating for the client's care, explaining the available options, helping to plan services, and keeping records...