Client Service Executive

6 months ago


Dubai, United Arab Emirates VAAO Advertising Full time

We are a leading Display Solution, Signage, Exhibition and Graphics production company located in Dubai Production City.
- Communicate with clients to identify and define the project requirements, scope and objectives.
- Collaborate with designers & production team to ensure project success.
- Assist and support the sales team on managing schedules and distributing sales documentation.
- Evaluate potential problems and technical hitches and develop solutions.
- Participate in project design meetings and propose improvements if necessary.
- Plan project schedules and manage team goals.
- Supervise projects and coordinate all team members to keep workflow on track.
- Manage project related paper works by ensuring all necessary materials are available.
- Prepare accurate job quotations & job order, ensuring thorough understanding of project requirements and cost estimation processes.
- Conduct fieldwork as and when required, including attending client meetings, site visits, and other project-related activities outside of the office environment.
- Proficient in negotiating terms, prices with clients to ensure best outcomes for the project and the organization.
- Support business development efforts by participating in client meetings and presentations.
- Track sales leads and client’s order.
- Adhere to budget by monitoring expenses and implementing cost saving measures.
- Liaise between other departments and the client to provide service most suitable for the client’s needs.

**Job Qualifications**:

- Diploma or Degree in Engineering / Technical Studies or Business Administration
- Proven 2 years’ experience as a Client Service Executive or Project Coordinator or similar role in the Advertising, Printing, Fit Out, Signages industry is mandatory.
- Should possess advanced skills in MS Office, specifically in Excel; including but not limited to data analysis, creating spreadsheets, using formulas and functions, and generating reports.
- Ability to adapt to flexible working hours as projects may demand.
- Exceptional verbal and written communication skills, with the ability to convey complex information clearly and professionally to team members & clients.
- Ability to work well under pressure and demonstrate dedication to meeting project deadlines and ensuring client satisfaction.
- _**Valid UAE Driving License is Mandatory.**_
- Excellent analytical and problem-solving skills.

**Benefits**:

- Employment Visa.
- Medical Insurance
- Company Vehicle with Gas.
- Air Ticket.
- Paid Annual Leave.

Pay: AED4,000.00 - AED5,000.00 per month

Application Question(s):

- Do you have any past experience in tele-sales?
- Do you have any past experience in outdoor/indoor sales?
- Do you have any past experience in the Printing/ Signages /Advertising / Fit out industry?

License/Certification:

- UAE Driving License (required)



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