E-commerce and Customer Care Operator
5 days ago
**E-Commerce and Customer Care Operator (Remote Freelance Work)**
A French Company and one of the leaders in e-commerce business in Europe is looking for a skilled and professional E-Commerce and Customer Care Operator. We work with a big number of well-known market places in Europe, including Amazon Europe, Cdiscount (France), Worten (Portugal and Spain), Eprice (Italy) and many others. With the main logistics platform in France we are expanding and continuously enlarging our presence in other countries.
*Upper-intermediate or Advanced level of English (both written and spoken).
- Knowledge of French will be an advantage but not mandatory.
- Excellent client-orientation and strong analytical skills.
- At least 2 years of experience in E-Commerce, Logistics or Customer Care role.
- Ability to deal with a large number of tasks at a time, stress-resistance.
- Excellent communication skills, initiative and ability to learn.
- Experience in working in an international company and cooperating with foreigners will be a plus.
**Responsibilities**:
- Provide assistance to the customers and respond to their inquiries, tracking the orders, liaising with suppliers and transportation companies.
- Working with customers' feedbacks, complaints and rejections.
- Working with CRM and analyzing orders.
- Analyzing and updating product data bases (mainly electronics and FMCG goods).
- Cooperating with purchase department and assisting in purchasing products.
**We offer**:
- Remote freelance work with flexible work schedule (not less than 30 hours per week, possible to work on weekend).
- Competitive salary based on the results of interview.
- Trainings and support from a friendly international team.
- Interesting and challenging work with growth opportunities in a foreign company operating in one of the most prospective industries.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30-40 per week
**Salary**: AED3,000.00 - AED4,000.00 per month
**Language**:
- French (preferred)
-
Customer Service Consultant
7 months ago
Dubai, United Arab Emirates Sana Commerce Full timeDubai- - Customer Service**Customer Service Consultant (E-commerce)**: - Dubai Customer Service At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths. It all started in 2007, with a pizza and a plan. **Sana Commerce is an e-commerce platform designed to help manufacturers,...
-
E-commerce Head
7 months ago
Dubai, United Arab Emirates PureBorn Baby Care Requisites Trading Full time**JOB DESCRIPTION - ECOMMERCE HEAD** **ABOUT THE COMPANY** PureBorn, established in 2016, is a globally recognized eco-friendly family care brand with a presence in over 25 countries. Committed to sustainability and quality, PureBorn offers a comprehensive range of products that support parents in providing the best for their little ones. Our mission is to...
-
E-commerce Operations Executive
7 months ago
Dubai, United Arab Emirates Talent Pal Full timeReporting to our E-commerce manager, the E-commerce Operations Executive will oversee: - Daily monitoring of the 5 websites platforms (including 3 e-commerce websites) - Ensure E-commerce operations excellence: from payment, orders, return and last miles operations. - Analyze e-commerce websites performances The E-commerce Operations executive will work...
-
E-commerce Operations Executive
7 months ago
Dubai, United Arab Emirates Talent Pal Full timeTemporary contract of 9 months. Reporting to our E-commerce manager, the E-commerce Operations Executive will oversee: - Daily monitoring of the 5 websites platforms (including 3 e-commerce websites) - Ensure E-commerce operations excellence: from payment, orders, return and last miles operations. - Analyze e-commerce websites performances The E-commerce...
-
E-commerce Operations Executive
4 months ago
Dubai, United Arab Emirates ESHOPIFY FULFILLMENT Full timeAs the E-commerce Operations Executive, you will play a pivotal role in managing and optimizing various aspects of our e-commerce operations to ensure efficiency, scalability, and customer satisfaction. You will work closely with cross-functional teams to streamline processes, implement best practices, and drive continuous improvement initiatives. **Key...
-
E-commerce Manager
7 months ago
Dubai, United Arab Emirates Car Mart EST Full timeWe are CM, wholesalers of auto accessories and car care products in the UAE. Our company was established in 1984 and our sales network reaches Middle East and Africa (MEA). We are looking for energetic Ecommerce Manager. An Ecommerce Manager is overseeing and managing the online sales operations of an e-commerce business. They develop and execute strategies...
-
E-commerce Executive
7 months ago
Dubai, United Arab Emirates BUY AND BILL LLC Full time1-2 years of experience in online selling. - Create product listings in online marketplaces such as Amazon, Noon, Carrefour and others - Manage the company's e-commerce platform and marketplace accounts - Process the online orders and keep a track of the orders - Update inventory and offers on regular basis - Coordinate with cross-functional teams such as...
-
E-commerce Manager
7 months ago
Dubai, United Arab Emirates Pure Born Family Care Requisites Trading FZE Full timeJob Title**:E-Commerce Manager** Location**:JAFZA, Dubai, UAE** Salary**:AED 20,000-24,000/monthly** As the E-Commerce Manager, you will be at the forefront of advancing our e-commerce business. Your responsibilities span enhancing the customer experience, overseeing customer order fulfillment, optimizing technology and infrastructure, and cultivating...
-
E-commerce Executive
3 months ago
Dubai, United Arab Emirates SAND AND SUN Full timeManage and maintain e-commerce platforms, including product listings, pricing and inventory management. - Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities. - following up with the existed platform and make sure all products are posted well and all barcodes are active. - Monitor...
-
E-commerce Operations Coordinator
7 months ago
Dubai, United Arab Emirates Arcab Full time**Job Title**: E-commerce Operations Coordinator **Location**: Dubai, UAE **Days & Time**:Monday to Saturday; 9 AM to 8 PM GST **Job Type**:Hybrid **About Us**: We have an established e-commerce store based in Dubai, specializing in a wide range of products. We are currently seeking an experienced and reliable E-commerce Operations Coordinator to join our...
-
Operations Manager
4 days ago
Dubai, United Arab Emirates SBN Management Full time**The Operations Manager will be responsible for the following**: - Implementing/enhancing an operating model for the company’s operations. - Developing detailed processes, quality controls, and KPI for a seamless integration of executing the operational plan and procedures. - Managing forecasts and seasonality to ensure proper processes are being...
-
E-commerce Manager
6 months ago
Dubai, United Arab Emirates HISENSE MIDDLE EAST FZE Full timeDevelop and execute the Hisense E-commerce strategy for revenue growth and user acquisition across various E-commerce platforms. - Create and implement E-Commerce annual business, marketing, and sales plans, both for 3rd party as well as internal E-Commerce platform. - Lead the E-commerce plan, and daily operations to ensure the delivery of high standards of...
-
E-commerce Supervisor
4 months ago
Dubai, United Arab Emirates Artisan Bakers Full time**E-COMMERCE SUPERVISOR** **Job Summary**: **Key Responsibilities**: - E-commerce Operations Management: - Supervise and manage daily operations of the e-commerce platform, ensuring timely order processing and fulfillment. - Coordinate with warehouse and logistics teams to ensure accurate and prompt shipment of orders. - Monitor inventory levels and work...
-
E-commerce Manager
7 months ago
Dubai, United Arab Emirates Sarya Distribution General Trading LLC Full time**JOB TITLE: E-COMMERCE MANAGER** **JOB SUMMARY**:As an E-commerce Manager in the Food Distribution Industry, you will lead the development and execution of our online sales strategy. You will be responsible for overseeing the entire e-commerce operation, from platform management to marketing and customer experience. Your goal will be to drive online...
-
E-commerce Operations Executive
2 months ago
Dubai, United Arab Emirates Jasani LLC Full time**Job Title**: E-commerce Operations Executive **Key Responsibilities**: - Oversee and enhance the operations of product listings on e-commerce platforms such as Amazon, Noon, Mumzworld, and other relevant online platforms. - Handle end-to-end order processing: from receiving the order to ensuring timely delivery of the product, including coordinating...
-
E-commerce Operations Executive Assistant
3 months ago
Dubai, United Arab Emirates ESHOPIFY FULFILLMENT Full timeAs the E-commerce Operations Executive, you will play a pivotal role in managing and optimizing various aspects of our e-commerce operations to ensure efficiency, scalability, and customer satisfaction. You will work closely with cross-functional teams to streamline processes, implement best practices, and drive continuous improvement initiatives. **Key...
-
Head of E-commerce
2 weeks ago
Dubai, United Arab Emirates THE CLOSET Full timeDubai, UAE E-commerce Department Full time The Head of E-commerce is responsible for leading the development, implementation, and execution of The Closet's e-commerce strategy. This role is responsible for driving online sales growth and enhancing the customer experience across all digital channels. Key Responsibilities: - Develop and execute the...
-
E-commerce Lead
7 months ago
Dubai, United Arab Emirates SJS INTERNATIONAL Full timeDriving the sales performance of all the e-commerce platforms and ensure the growth of e-commerce business. - Proposing, managing and executing promotional campaigns for e-commerce platforms. - Providing insights on customer shopping trends to support assortment selection and identify assortment gaps. - Ensuring good customer service by addressing and...
-
E-commerce Executive
4 months ago
Dubai, United Arab Emirates Western international Group (GEEPAS) Full time**Job Title**: E-commerce Executive **Location**: Jebel Ali Techno park **Experience**: Minimum 2 years in E-commerce **Preferred Gender**:Female** **Job Type**: Full-time **Salary**: 2500 AED TO 3500AED **Job Summary**: **Key Responsibilities**: - **E-commerce Platform Management**: - Manage product listings, pricing, and promotions across various...
-
E-commerce Executive
7 months ago
Dubai, United Arab Emirates Euro Coorg Landscaping Co LLC Full timeWe're seeking an experienced and talented e-commerce executive to join our dynamic team at Euro Coorg Landscaping Company LLC. You will play a pivotal role in optimizing our online business operations and delivering exceptional customer service. **Professional Qualifications** - A bachelors degree in e-commerce, digital marketing, business administration or...