Operations Manager
3 days ago
**The Operations Manager will be responsible for the following**:
- Implementing/enhancing an operating model for the company’s operations.
- Developing detailed processes, quality controls, and KPI for a seamless integration of executing the operational plan and procedures.
- Managing forecasts and seasonality to ensure proper processes are being followed for inventory/material planning.
- Daily reporting for internal/external customers for performance and order management.
- Contribute to the internal communication of the company strategy and objectives.
- Understand, evaluate and problem-solve for logistics, operations and other system process hurdles. Anticipate the capacity requirements (materials, assets, human).
- Performance Management of the team by setting particular objectives, carrying out performance analysis, and identifying and recommending training needs.
- Order management, Logistics, Support, Process Improvement and Operational Efficiency.
- Design all SOPs and train end users.
**To be considered for this role, you need to meet the following requirements**:
- 3+ years of professional work experience working in Logistics, Replenishment Supply Chain with a background of retail/e-Commerce.
- Working knowledge of automated distribution and warehouse systems preferred.
- Direct experience managing e-Commerce Operations from online readiness to post purchase support including a working knowledge of marketplace and direct e-Commerce processes and technologies done in proven E-commerce companies.
- Proven ability to automate processes and create efficiency.
**Job Types**: Full-time, Permanent
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