Client Administrator

2 months ago


Dubai, United Arab Emirates Lockton, Inc. Full time

**General information**:
**Reference **:003148

**Vacancy location**:
**Location**:
Middle East / North Africa, Dubai, Dubai

**Work Place**:
Hybrid

**Region**:
Middle East/North Africa

**Vacancy details**:
**Job Profile**:
Lockton - Experienced Professional

**Title**:
Client Administrator - Employee Benefits

**Description**:
**Working at Lockton**

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

**About the role**

The Client Administrator will be responsible for the servicing and support of the confirmed clients on day-to-day queries and endorsements for Group Medical and Group Life policies. The Client Administrator will also be managing and maintaining client accounts, ensuring smooth communication and coordination between clients and the organization, and providing support and assistance to clients as needed.

**Role Responsibilities**
- Assist client on end-to-end endorsement processes (addition/deletions)
- Reviews agreements and/or insurance policy documents such as schedule of benefits and be able to explain new benefit offerings and communication strategies to existing clients.
- Work with various insurer portals to complete client requests.
- Verification of documents and enrolment of members to the Insurance policy portals as per client requests and agreed SLAs.
- Handling DHA ID validation of census & DHPO error corrections, streamlining communication between client and insurer to ensure it is done in a timely manner.
- Ensuring process is followed accurately including updating the endorsement tracker, filing documents and invoices.
- Coordinating with the Finance team to process invoicing and payments.
- Meets with clients alone or in conjunction with CRM if needed.
- At least 2-5 years’ experience in the life and medical insurance industry in an insurance brokerage in the UAE.
- Demonstrated invoices reconciliation skills.
- Advanced excel and technology skills (Microsoft Office, and Insurer portal knowledge is a plus).
- Excellent verbal and written communication skills.
- Strong project management, operational and organizational skills.
- Excellent customer service skills, ability to explain processes, handle complaints, problem solving and escalations with the ability to develop sound relationships with multiple clients.

LI-AB67

**Custom section 3**:
**Scheduled**:
Full Time Permanent


  • Client Administrator

    3 months ago


    Dubai, United Arab Emirates Marsh McLennan Full time

    Client Administrator **Company**: Marsh **Description**: Ensures timely and accurate production/processing of relevant documents/information (includes report preparation) Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and performance standards Updates...


  • Dubai, United Arab Emirates Marketing Director Full time

    We are seeking a dedicated Female Administrative Assistant and Client Communicator to join our team. In this role, you will be responsible for handling administrative tasks efficiently while effectively communicating with our clients. **Responsibilities**: - Documentation: Manage and organize documents, including but not limited to client files, reports,...


  • Dubai, United Arab Emirates CAE Full time

    **Role and Responsibilities** Administrative Tasks - Understand and collect prerequisites for crew’s training on all fleets which involve coordination & follow up with all the account executives; both locally and globally - Prepare client records/check forms and place in the files (Client Records need to be typed out/ needs to make sure latest check forms...


  • Dubai, United Arab Emirates Switch Communications Consultancy Full time

    As Client Coordination/Administrative Executive, your job mainly involves a combination of: 1) Coordination with clients to manage a live job list, follow up on work submitted for approval and occasionally on LPO/payment as also invoice submission 2) Coordinating with internal team and freelance designers/videographers on progress of jobs towards set...


  • Dubai, United Arab Emirates One World Rental - Global Technology Hire Full time

    Client Service Administrator - APAC ONE WORLD RENTAL is a prominent global Event Technology solution and IT Rental firm headquartered in London, England, with 10 offices in 9 countries. Our focus lies in deploying technology solutions for corporate and business events worldwide. We operate within close-knit teams to meticulously plan, execute, and deliver...


  • Dubai, United Arab Emirates NEATLY Full time

    **Responsibilities**: - **Client Relations and Communication**: - Keep clients updated on their bookings, schedule changes, and service details, ensuring prompt and professional responses to inquiries. - Onboard new clients by sharing service information, answering questions, and setting expectations for the service experience. - Handle any client concerns...

  • Client Administrator

    3 weeks ago


    Dubai, United Arab Emirates Lockton, Inc. Full time

    **General information**: **Reference **:003146 **Vacancy location**: **Location**: Middle East / North Africa, Dubai, Dubai **Work Place**: Hybrid **Region**: Middle East/North Africa **Vacancy details**: **Job Profile**: Lockton - Experienced Professional **Title**: Client Administrator - Power & Infrastructure **Description**: At Lockton, we’re...


  • Dubai, Dubai, United Arab Emirates Talent Bridge HR Consultancy Dubai Full time

    We are seeking a highly skilled Virtual Assistant/Executive Assistant to join our team in providing top-notch administrative and executive support to clients in Dubai. This is an excellent opportunity to leverage your exceptional organizational skills, excellent communication abilities, and flexibility to adapt to the clients' needs.About the RoleAs a...

  • Client Coordinator

    3 months ago


    Dubai, United Arab Emirates GOVER GROUP OF COMPANIES Full time

    **Job Summary**: **Key Responsibilities**: - Develop and maintain strong, long-lasting relationships with clients, understand client needs, preferences, and expectations - Minimum of 5-8 years of experience in a service-oriented field - Fluency in English and Hindi is mandatory - Ability to communicate effectively with clients from diverse linguistic...


  • Dubai, United Arab Emirates INTERGRANDE BKC GROUPS OF COMPANIES Full time

    Coordinate all aspects of client servicing activities across all divisions - Build and maintain strong, positive relationships with clients by maintaining a proactive, attentive, courteous, and professional demeanor - Meet and exceed client requirements - Provide professional client service throughout project management and consulting process - Provide...

  • Administrator

    6 months ago


    Dubai, United Arab Emirates M K M PROPERTIES Full time

    **About Us**: A leading real estate firm specializing in [mention any particular niche, such as residential, commercial, luxury, etc.]. With a commitment to excellence and a client-centric approach, we pride ourselves on delivering exceptional service and achieving outstanding results for our clients. As we continue to grow, we are seeking a highly organized...


  • Dubai, United Arab Emirates IMTIAZ REAL ESTATE INVESTMENT & DEVELOPMENT L.L.C Full time

    We are looking for an experienced CRM professional to join our team who must have good experience in real estate and Development. A client relationship professional typically has a wide range of responsibilities, which can include: - Communicating with clients to identify and resolve issues. - Conducting regular meetings with clients to update them on the...

  • Client Manager

    5 months ago


    Dubai, United Arab Emirates Captain Homes Real Estate LLC Full time

    **One of the TOP Real Estate companies (Alliance by Emaar) is hiring Client Manager**: - Experienced with deep knowledge of Dubai’s leading developers - Keeping up to date with market trends, project launches, and investment options - Seen as a trusted advisor with a consultative and analytical approach - Wide network of existing investors and/ or...

  • Administrator

    6 months ago


    Dubai, United Arab Emirates GG Selection Full time

    The Role **Requirements**: - Proven experience as an administrator, office assistant, or relevant administrative role - Knowledge of basic accounting principles (Junior/ Mid - level) - Excellent organizational and time management skills, with the ability to prioritize tasks effectively - Strong communication and interpersonal abilities, with a customer...

  • Administrator

    1 month ago


    Dubai, United Arab Emirates HABICO PROPERTIES Full time

    **Key Responsibilities**: - **Office Management**: Handle day-to-day administrative tasks including managing office supplies, scheduling meetings, and maintaining office efficiency. - **Document Control**: Prepare, maintain, and manage real estate documents, agreements, contracts, and property records. Ensure all files are up-to-date and in compliance with...

  • Administrator

    2 weeks ago


    Dubai, United Arab Emirates Arabuild Full time

    We are seeking a organized, and motivated individual to join our team as a Receptionist cum Admin Assistant. You will be the first point of contact for visitors and clients, as well as providing vital administrative support to ensure the efficient operation of the office. You will perform a variety of tasks, including managing phone calls, scheduling...

  • Administrator

    5 months ago


    Dubai, United Arab Emirates uniCare Home Health Full time

    **1. **Administrative Tasks**: - Maintain electronic and paper filing systems, ensuring all documents are organized and easily accessible.** **- Assist with the coordination of meetings, appointments, and travel arrangements for staff members.** **- Prepare and distribute correspondence, memos, and reports as needed.** **2. **Scheduling**: - Coordinate...

  • Client Manager

    5 months ago


    Dubai, United Arab Emirates Marsh McLennan Full time

    Client Manager **Company**: Marsh **Description**: **What can you expect**: The role is to act as focal point for a large book of business, bringing together the different areas of Marsh to deliver superior service and advice to the client. Embedded within a team of colleagues and in a collaborative approach with team / senior leader, he/she should hold...

  • Client Administrator

    3 weeks ago


    Dubai, United Arab Emirates Lockton, Inc. Full time

    Working at Lockton At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering...

  • Administrator

    5 months ago


    Dubai, United Arab Emirates Skylight studio L.L.C. Full time

    **Vacancy: Administrator for a Creative Company** We are seeking a talented and energetic administrator ready to join our rapidly growing team! If you have a passion for customer service and love working in a creative environment, we are looking for you. **Key Responsibilities**: - **Handling Incoming Inquiries**: You will be the first point of contact...