Client Services Administrator at Kings' Education
2 days ago
Client Services Administrator at Kings' Education
- Administration
Listed On: 10 January 2025
Expires On: 9 February 2025
- Dubai
- Kings' Education is seeking to hire a Client Services Administrator, who must be fluent in both Arabic and English.
About Kings' Education
Kings’ Education was established in 2004 with the opening of the flagship Kings’ School Dubai, a KHDA Outstanding rated centre of learning covering FS and Primary.
Today, the Dubai-headquartered group’s portfolio of highly respected British curriculum schools also includes Kings’ School Al Barsha (FS through to Sixth Form), also rated Outstanding, and King’s School Nad Al Sheba (FS and Primary) rated Very Good.
Due to our continued growth, we are seeking a Client Services Administrator to support effective communication and collaboration with staff, parents, and key stakeholders. This role requires excellent proficiency in both Arabic and English, along with a customer-focused approach to providing support and ensuring positive outcomes.
Key Responsibilities
- Assist in managing and facilitating interactions with staff, parents, and stakeholders.
- Support the review and resolution of inquiries and requests in a timely manner.
- Communicate professionally and effectively with all parties in both Arabic and English.
- Maintain organized and accurate records of correspondence and outcomes.
- Collaborate with the Senior Specialist to enhance processes and service delivery.
Key Skills and Experience
- Fluent in both Arabic and English (written and spoken)
- Bachelor’s degree in business, Communications, or related field
- 2-3 years of experience in a customer service or complaints handling role.
- Strong communication and solution-oriented mindset.
- Familiarity with CRM systems and UAE business practices is a plus.
- Excellent writing skills for reports and correspondence
Kings’ Education is committed to safeguarding and promoting the welfare of all of its students. A local police clearance certificate or UK enhanced DBS or home country is a prerequisite for all appointments.
How to Apply
Application deadline: 09 - February - 2025
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