IT Support
5 months ago
**Job Title**: IT Support
**Reporting Line**:IT Manager
**About the Job**:
**Your Role and Responsibilities**:
- Recommend, plan, and implement and monitor the IT infrastructure for the company.
- Participate in negotiations with any external suppliers relating to IT.
- Review of internal software for each computer and update systems as necessary.
- Trouble shoot all IT and Technical issues in the company.
- Ensure that all equipment is maintained and serviced as necessary and document all IT activities to be easily accessible for manager.
- In conjunction with the wider management team review, recommend, plan and implement and monitor the IT infrastructure for the company.
- Develops training materials and provides training for users in use and configuration of software, hardware, network systems and peripheral equipment.
- Be the main point of contact for all administrative tasks for company and all subsidiary companies.
- Ensure all company guests visiting the company are treated politely and respectfully.
- Perform general clerical duties to include but not limited to photocopying, faxing, mailing, and filing.
- Make sure all messages are distributed on time.
- Assist with all mail deliveries.
- Liaise with courier companies to facilitate collections and deliveries.
- Type letters as required.
- Monitor and maintain stock of any stationery supplies.
- Purchasing and delivery of office supplies as requested.
**Your Knowledge/Skills, Educations & Experience**:
**Qualifications**:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3+ years of experience in managing and administering Office 365 and providing IT desktop support.
**Experience**:
- Strong knowledge of Exchange Online, SharePoint Online, OneDrive, and Teams.
- Good understanding of Active Directory, DNS, and network infrastructure.
- Familiarity with security and compliance best practices for cloud-based systems.
**Skills Requirement**:
- Excellent communication, problem solving and customer service skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Pay: AED3,000.00 - AED5,000.00 per month
Application Question(s):
- Are you aware for 365 global administrators and Exchange Administrators?
- Do you understand what is O365 tenant and What does it means when organization has multi 0365 tenant setup?
- Where we can block mail flow for certain users
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