Field Activation Agent

6 months ago


UAE, United Arab Emirates du Full time

**Key Accountabilities**
- Ensure DSP device availability.
- Receive the daily assignment from designated sales support unit, capturing the customer information, appointment slot, location.
- Coordinate with customer on visit purpose and time slot.
- Verify documentation at customer’s premises as per the RRMC guidelines and capture these documents on DSP for renewal purpose.
- Maintaining professional attire and etiquette when visiting & approaching the customer.
- Coordinate with designated back office POC for any guidance related to the request or in case of issues with DSP device.
- Able to be on-call and be prepared to handle adhoc/urgent requests even after business hours.
- Share the daily attended requests with status update to the respective POC or on the SharePoint.
- Act as a team player to support each other.

**Qualifications, experience and skills**

**Qualifications**:

- Minimum diploma in sales, marketing, business administration/relevant with minimum 6 months to 1 year customer service/sales work experience, preferably in telecommunications.

**Experience**:

- Minimum 1 to 3 year of experience in a customer service/selling or related role preferably in telecom industry; with minimum of 6 months to 1 year of selling experience.
- Experience in the Telecommunications and biometric document verification is a plus.

**Skills**:

- Demonstrates a ‘my business & customer-first’ mentality by taking ownership and ensuring E2E service is provided to supported business verticals.
- Leads by example by positively embracing change and driving consistency, compliance and implementation initiatives.
- Demonstrate a high standard for personal motivation and initiative.
- Comfortable interacting and building relationships with individuals across all levels and areas of the firm.
- Comfortable working both collaboratively and independently in a high-pressure environment with the ability to manage competing priorities.
- Strong time-management and organizational skills
- High standard of Telecommunication product and service knowledge
- Strong communication and negotiation skills
- Fluency in English and preferably also in Arabic/Hindi/Urdu/Malayalam
- Effective interpersonal skills
- Strong written and spoken communication skills required.
- PC skills (Excel, Word) required.
- Ability to manage competing priorities in a complex environment.
- Ability to convey a strong presence, professional image and deal confidently with complex business problems.
- Have proven ability to deliver quality deliverables.
- Have the following demonstrable skills:

- Stakeholder management
- Highly Effective organizer



  • UAE, United Arab Emirates DP World Full time

    **JOB ACCOUNTABILITIES**: As the Director of Network and SSL Agents, you will be pivotal in overseeing our global network of agents and manage the list of nominated DP World companies And affiliates for SSL - You will be responsible for developing and maintaining strong relationships with our network partners, optimising our logistics network, and ensuring...

  • Pool Agent

    2 months ago


    UAE, United Arab Emirates Damac Properties Full time

    We all imagine that our lives are movies, constantly surprising us in every way. Well, at least the creative souls do. Are you one of those creative minds? A character, a storyteller? Do you want to be part of a globally recognized brand that has been entertaining for over 100 years? Join the audition as a Service Hub Agent and start scripting your own...

  • Customer Service Agent

    6 months ago


    UAE, United Arab Emirates Chip Germany GmbH Full time

    **Location**: Dubai, UAE **About the Role**: We are seeking a motivated and customer-focused Call Center Customer Service Agent to join our team in Dubai! In this role, you will be the first point of contact for our clients, providing exceptional service and support over the phone. You will answer inquiries, troubleshoot issues, and ensure customer...

  • Risk Operation Agent

    8 months ago


    UAE, United Arab Emirates Binance Full time

    Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities...

  • Service Hub Agent

    2 months ago


    UAE, United Arab Emirates Damac Properties Full time

    We all imagine that our lives are movies, constantly surprising us in every way. Well, at least the creative souls do. Are you one of those creative minds? A character, a storyteller? Do you want to be part of a globally recognized brand that has been entertaining for over 100 years? Join the audition as a Service Hub Agent and start scripting your own...

  • Fbo Operations Agent

    6 months ago


    UAE, United Arab Emirates Al-Futtaim Full time

    DC Aviation Al Futtaim (DCAF) has come a long way since its establishment in 2013 as the only integrated Hangar and VIP lounge facility in DWC. We offer services in Charter, FBO, Maintenance and Aircraft Management and strive to deliver excellence in all aspects of our business with our primary focus being to exceed customer expectations. Having obtained our...

  • Call Center Agent

    6 months ago


    UAE, United Arab Emirates The Wave Lounge Beauty Spa Full time

    **POSITION**:Call Centre Agent (with Salon Experience) **REPORTING RELATIONSHIPS** Position reports to : Salon Manager Positions supervised : 0 **ROLE SUMMARY** The Call Centre Agent is part of the support team; the main duty is to ensure our clients experience a seamless booking experience, whilst ensuring the highest quality reservations process and...


  • UAE, United Arab Emirates du Full time

    **Key Accountabilities** - Ensure DSP device availability. - Receive the daily assignment from designated sales support unit, capturing the customer information, appointment slot, location. - Coordinate with customer on visit purpose and time slot. - Verify documentation at customer’s premises as per the RRMC guidelines and capture these documents on DSP...


  • UAE, United Arab Emirates Oxford Nanopore Technologies Full time

    Oxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and a commercial presence in many global locations across the US, APAC, Middle East, and Europe. Oxford Nanopore's sequencing platform is the only technology that offers real-time analysis, in fully scalable formats from pocket to population...


  • UAE, United Arab Emirates Damac Properties Full time

    Responsible to achieve and exceed all tasks and objectives set by HOD in a timely manner. - Screens potential brokers (Individual & Corporate) with the objective of promoting Damac products. - Ensures that assigned Brokers (Individual & Corporate) receive highest level of support (Training, Onboarding, coaching, etc.) to achieve sales target. - Design and...


  • UAE, United Arab Emirates Damac Properties Full time

    **Role Overview**: - To source the brokers using market intelligence and in-depth research to expand agent network in assigned territory. - Screens potential brokers (Individual & Corporate) with the objective of promoting our company’s products. - Ensures that assigned Brokers (Individual & Corporate) receive highest level of support - Design and...


  • UAE, United Arab Emirates GTN Asia Financial Services (Pte) Limited Full time

    GTN operates a FinTech-powered brokerage business through its regulated subsidiaries. The shareholders of GTN Group Holding are NTG Global Holdings Limited, Dubai, and strategic investors International Finance Corporation (IFC), a member of The World Bank Group, and SBI Ventures - Singapore (A wholly-owned subsidiary of SBI Holdings Japan). GTN Group...


  • UAE, United Arab Emirates Milaha Full time

    **Communication** **Internal Communication**: Feeder Operations & Liner Operations, Feeder Sales Team, Feeder Commercial Team, Feeder Agencies, Feeder Pricing Team, Feeder Manager **Purpose**: Coordinate all Asia service, Europe ,BSX, TEX, BCX & third party vessel loading to ensure shipments are effected in accordance with commitment made to customer(s)....

  • Relationship Manager

    6 months ago


    UAE, United Arab Emirates Damac Properties Full time

    Functional Accountabilities: - Achieve allocated sales targets through direct effort or via agents. - Meet prospecting targets by ensuring the required number of prospects per day. - Achieve tele-calling targets in terms of number of connected calls. - Maintain overall activity levels. - Building and maintaining relationships with clients and key personnel...

  • Relationship Manager

    6 months ago


    UAE, United Arab Emirates Damac Properties Full time

    Functional Accountabilities: - Achieve allocated sales targets through direct effort or via agents. - Meet prospecting targets by ensuring the required number of prospects per day. - Achieve tele-calling targets in terms of number of connected calls. - Maintain overall activity levels. - Building and maintaining relationships with clients and key personnel...


  • UAE, United Arab Emirates Emaar Properties Full time

    Genuine service personality, with high EQ. - Minimum of one-year experience in a similar position in a 5-star hospitality company. - A strong command of both written and spoken English is required; additional language is an asset. - Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred. - Ensure all...

  • Associate Manager

    6 months ago


    UAE, United Arab Emirates IFFCO Full time

    **Job Summary**: Responsible for developing the business strategy for assigned markets in line with overall Sales Business Strategic Plan, executing the plan and overall P&L **Roles & Responsibilities**: - To maximize sales growth with the existing and new distributors / clients / customers in Livestock and Poultry market in assigned markets. - To...


  • UAE, United Arab Emirates Kinetic Full time

    A leading **Pharmaceutical** company is actively recruiting a **Regulatory Affairs Manage**r to be based in the **UAE**. *** **_ Please note that due to Emiratisation, only UAE Nationals with Family Book can be considered for this role._** *** **The main responsibilities will include but not limited to**: - Preparing regulatory strategies and managing...

  • Fitness Receptionist

    6 months ago


    UAE, United Arab Emirates Damac Properties Full time

    **Functional Accountability**: - Meet & greet guests coming to the gym - Prepare fresh cold/hot towels and water - Maintain a record of all guests and members coming to the gym - Maintain a tidy reception area and cleanliness of all gym equipment - Escort to the equipment while explaining all facilities - Conduct gym Show Around - Assist other departments...

  • Relationship Manager

    8 months ago


    UAE, United Arab Emirates Damac Properties Full time

    Achieve allocated sales targets through direct effort or via agents. - Meet prospecting targets by ensuring the required number of prospects per day. - Achieve tele-calling targets in terms of number of connected calls. - Maintain overall activity levels. - Building and maintaining relationships with clients and key personnel within customer companies. -...