Point of Contact

6 months ago


Dubai, United Arab Emirates Mainland Express Full time

Job Title: Point of Contact (POC) - E-commerce Company

Company: Mainland Express DWC LLC

Location: Dubai, UAE

About Mainland Express DWC LLC:
Mainland Express DWC LLC is a leading delivery service provider for Amazon in the UAE. We are committed to providing exceptional service and maintaining a seamless delivery process. Our team is dedicated to fostering strong relationships with our partners and ensuring operational excellence.

Position Overview:
We are seeking a highly organized and proactive Point of Contact (POC) to be stationed at the Amazon Warehouse. The POC will serve as the primary liaison between Mainland Express and Amazon UAE, ensuring smooth operations and effective communication. This role involves dispatching, managing delivery routes, overseeing delivery drivers and fleet, and attending to the needs of the operations team inside Amazon.

Key Responsibilities:

- Serve as the main point of contact between Mainland Express and Amazon UAE within the Amazon Warehouse.
- Dispatch delivery routes efficiently and manage the allocation of tasks to drivers.
- Actively seek and secure additional delivery routes to enhance operational capacity.
- Oversee and manage delivery drivers and fleet to ensure timely and accurate deliveries.
- Address and resolve any operational issues promptly to maintain smooth workflow.
- Foster and maintain a strong, positive relationship between Mainland Express and Amazon UAE.
- Attend to the needs and requests of the operations team inside the Amazon Warehouse.
- Provide regular updates and reports to the Mainland Express management team.

**Benefits**:

- Company visa will be provided.
- Annual flight ticket will be provided.
- Opportunity to work in a dynamic and fast-paced environment.
- Career growth and development opportunities.

**Requirements**:

- Proven experience in logistics, dispatching, or a related field.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Proactive problem-solving abilities.
- Strong leadership and team management skills.
- Flexibility to adapt to changing operational needs.

How to Apply:
Join Mainland Express DWC LLC and play a key role in bridging our operations with us, ensuring efficient and effective delivery services

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- POC: 2 years (required)


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