Customer Service Assistant
3 months ago
Client Relationship Management
- Building and maintaining strong relationships with clients
- Understanding client needs and goals
- Acting as a primary point of contact for clients
- Resolving client issues and concerns
- Identifying opportunities for upselling and cross-selling
Account Management
- Overseeing day-to-day account activities
- Ensuring client satisfaction
- Monitoring account performance and identifying areas for improvement
- Coordinating with internal teams to deliver client projects
Team Collaboration
- Working closely with sales, marketing, and customer service teams
Customer Support
- Providing technical support or troubleshooting issues
- Handling customer inquiries and complaints
**Job Types**: Full-time, Permanent
Pay: From AED3,500.00 per month
**Education**:
- Diploma (preferred)
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