Customer Service Assistant

3 months ago


Dubai, United Arab Emirates On Point Portal LLC Full time

Client Relationship Management
- Building and maintaining strong relationships with clients
- Understanding client needs and goals
- Acting as a primary point of contact for clients
- Resolving client issues and concerns
- Identifying opportunities for upselling and cross-selling

Account Management
- Overseeing day-to-day account activities
- Ensuring client satisfaction
- Monitoring account performance and identifying areas for improvement
- Coordinating with internal teams to deliver client projects

Team Collaboration
- Working closely with sales, marketing, and customer service teams

Customer Support
- Providing technical support or troubleshooting issues
- Handling customer inquiries and complaints

**Job Types**: Full-time, Permanent

Pay: From AED3,500.00 per month

**Education**:

- Diploma (preferred)



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