Sales and Operations Administrator

1 month ago


Dubai, United Arab Emirates Reach Food UAE Full time

**Job Title**:
Sales and Operations Administrator

**Reports to**:
Operations Manager

**Location**:
Al Barsha, Dubai

**Hours**:
6AM shift. 48 hours, Sunday - Friday Schedule (half day Friday)

**Renumeration**:
AED 6,000.00 depending based on experience

**Key Competencies**:

- A good multi-tasker, able to retain accuracy when working at speed.
- A can-do attitude and positive outlook.
- Good written and spoken English.
- Demonstrable knowledge of MS Office
- Previous experience in the operations department of an FMCG business
- Previous experience with food is of advantage
- Demonstrable experience with ERP/Inventory Management Systems

**Job Summary**:
Provide support to the Operations and Sales Teams. Liaise between Operations, Logistics and Customer Service departments to ensure the best possible customer experience.

**Key Accountabilities**:

- Handle customer complaints and returns.
- Prepare daily sales report and other reports whenever required.
- Coordinate closely with the Sales team on customer queries, requirements and updates.
- Prepare quotes and sales analysis reports.
- Address delivery issues with 3PL
- Assist drivers daily with document request, certificates, gate pass on their deliveries.
- Daily releasing of stocks in the warehouse for customers’ orders.
- Work closely with the Purchasing department and 3PL on incoming shipments
- Booking and receipting POs once stocks received.
- Store, file documents related to invoicing, credit notes and customer complaints.
- Day to day administration of CRM systems and databases
- Keep up to date records of commercial activity and communications

Pay: From AED6,000.00 per month

**Experience**:

- Sales and Operations Administration: 2 years (preferred)

**Language**:

- English (preferred)

**Location**:

- Dubai (required)


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