Customer Support Executive
3 months ago
**Job Title : CUSTOMER SUPPORT EXECUTIVE**
**Reporting to**: Manager-Customer Support
**Purpose**
Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects supporting all sales & service activities related to Distribution Division.
**Principal Duties and Responsibilities**
1. Completes operational requirements by scheduling and assigning administrative projects; expediting work results including but not exclusive to:
a. Receiving orders and processing customer orders
b. Procurement of cells from Eternity Technologies
c. Invoicing inclusive of local & export documentation
d. Follow up of outstanding payment with analysis report.
2. To meet the company financial policies in regards to customer debt collections.
3. Development of customer data base, accumulating relevant information in aspects of sales and service performance.
4. Resolves administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions.
5. Monitor and report and activities and provide relevant information to management as required.
6. Completes operational requirements by scheduling and assigning administrative projects; expediting work results including but not exclusive to
a. Invoicing
b. Procurement of cells from Eternity Technologies
c. Follow up of customer orders & outstanding payment.
7. Maintains quality service by establishing and enforcing organization standards.
8. Maintains professional and technical knowledge by attending training workshops as requested & reviewing relevant professional publications.
9. Contributes to team effort by accomplishing related results as needed.
10. Supporting and Co-operating company’s periodic IMS (ISO 9001, ISO 14001 & ISO 45001) audits.
11. Co-operating internal audit programs as per QHSE requirements.
12. Co-operating QHSE/ISO related external / internal trainings to keep up-to-date knowledge.
13. Ensures compliance as per ISO 9001, ISO 14001 & ISO 45001 wherever required in the process/activity.
**Skills**
1. Maintains a systematic approach to work even when under pressure.
2. Fluent in spoken and written English with the ability to converse of all levels.
3. Proficient in Microsoft Word with the ability to learn the ERP system within given timeframe.
4. Punctual and time conscientious
**Minimum Qualification**:
1. Graduate or Diploma in any discipline.
2. Minimum 2-3 years of experience in the industry.
3. Preferably UAE Driving License holder.
4. Smart & presentable with negotiation skill.
Pay: AED3,000.00 - AED6,000.00 per month
-
Customer Support Manager
4 months ago
Ras al-Khaimah, United Arab Emirates ETERNITY TECHNOLOGIES AL DOBOWI LLC Full time**JOB DESCRIPTION** **Job Title : Manager-Customer Support** **Reporting to**: Director-Operations **Purpose** To Provide and improve customer service experience, create engaged customers, and facilitate organic growth to the business, take ownership of customers issues and follow problems through to resolution, setting a clear mission and deploying...
-
IT Support Executive
6 months ago
Ras al-Khaimah, United Arab Emirates Agile Consultants Full timeServices**IT Support Executive**: **Location**:Ras Al Khaimah - **Salary**:AED 5,000 - 5,500**Job Code**: 193/001/289 - **Industry**:Education**Responsibilities**: - IT infrastructure design, implementation, and management (Server, wired/wireless network). - Disaster Recovery site, backup implementation with data center for critical server roles. -...
-
Customer Support Agent
7 months ago
Ras al-Khaimah, United Arab Emirates Vendomnia FZCO Full timeJob Title**:Customer Support Agent** Company**:Vendomnia** Location**:Ras Al Khaimah, United Arab Emirates** Position Type**:Full-Time** About Us: Vendomnia is a thriving e-commerce company dedicated to providing our customers with exceptional products and outstanding shopping experiences. We take pride in our commitment to quality and customer...
-
IT Support Executive
6 months ago
Ras al-Khaimah, United Arab Emirates University of Stirling - RAK Campus Full time**Education & Experience**: Bachelor’s degree with MCSE/CCNA and three years of relevant experience in education sector in UAE. Minimum 3-5 years of experience as IT Support Executive in education field preferably in a university. Knowledge of UI/UX Design & DevOps is advantageous. **Knowledge, Skills and Abilities**: - Ability to work both...
-
Customer Care Executive
3 months ago
Ras al-Khaimah, United Arab Emirates VLCC international UAE Slimming and Beauty Full timeThe Customer Care Executive is responsible for providing exceptional customer service, managing customer inquiries, and ensuring customer satisfaction. This role is focused on building strong relationships with customers, resolving issues in a timely and efficient manner, and supporting the overall customer experience in alignment with the company's...
-
Lead Front Desk Customer Support
6 months ago
Ras al-Khaimah, United Arab Emirates 5* Star Resort Full timeAs a Lead Front Desk Customer Support specialist in our wellness center, your expanded responsibilities will include: - Providing detailed guidance to clients on our range of spa treatments and services, ensuring they are well-informed to choose their ideal relaxation experience. - Handling telephone and in-person inquiries, delivering accurate and friendly...
-
Customer Relation Executive
7 months ago
Ras al-Khaimah, United Arab Emirates Blackphone General Trading Full timeUAE National only The Customer Relation Excutive will be responsible for overseeing and manages customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and...
-
Territory Customer Executive I
6 months ago
Ras al-Khaimah, United Arab Emirates Almarai Full timeTerritory Customer Executive | Ras Al Khaimah, United Arab Emirates **The Company**: An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. **About the Role**: To Deliver Food Service Sales Objectives by...
-
Customer Care Executive/marketing Coordinator
6 months ago
Ras al-Khaimah, United Arab Emirates VLCC Wellness International Full time**Preferred female for this position** Appointment Management The Appointment Management for the respective center is a key responsibility of the CCE, details include the following: ❖ To effectively manage the appointments for the center on a daily basis ❖ To 100% adhere to the VLCC guidelines for appointment management ❖ To ensure appointments are...
-
Sales and Customer Support Executive
6 months ago
Al Quoz, United Arab Emirates Excellence Domestic Worker Services Center Full timeCompany: We are the Excellence Center, situated in Dubai, specializing in the supply of maids and nannies under the Tadbeer visa program. As an authorized center sanctioned by MOHRE (Ministry of Human Resources and Emiratisation), we provide trusted services. Based in the vibrant city of Dubai, we specialize in facilitating seamless and efficient solutions...
-
Procurement Support Executive
4 months ago
Ras al-Khaimah, United Arab Emirates Stallion HR Solutions Full time**Responsibilities** - Devise and use fruitful sourcing strategies - Discover profitable suppliers and initiate business and organization partnerships - Negotiate with external vendors to secure advantageous terms - Approve the ordering of necessary goods and services - Finalize purchase details of orders and deliveries - Examine and test existing...
-
Customer Service Analytics Manager
3 months ago
Ras al-Khaimah, United Arab Emirates Majan Printing and Packaging Full timeWe are currently seeking Customer Service cum Analytics Manager to be part of our dynamic team. Responsible for planning, implementing and directing the sales orders execution to achieve company objectives especially in making sure 100% customer satisfaction with the services rendered and ensures that they exceed customer’s expectations. This position will...
-
Customer Care Executive
7 months ago
Ras al-Khaimah, United Arab Emirates YAS Properties Full timeExcellent organizational skills Superior written and verbal communication skills Any Nationality English & Arabic speaking Minimum One Year experience in customer care service **Salary**: AED2,000.00 - AED2,500.00 per month Ability to commute/relocate: - Ras al-Khaimah: Reliably commute or planning to relocate before starting work (required) Application...
-
Customer Support
6 months ago
Al-Ayn, United Arab Emirates Al Demani Livestock Trading EST Full time** This opportunity is only for females Al Demani Livestock Trading is seeking a full-time, on-site Customer Support Executive lady to entertain our clients with their orders. The Representative serves as the first point of contact for clients, delivering excellent customer service, ensuring prompt resolution of inquiries, and maintaining accurate data. The...
-
Sales Executive
6 months ago
Ras al-Khaimah, United Arab Emirates Plastic Manufacturing Company Full timeWe are seeking a Sales Executive to join our team based in Ras Al Khaimah. In this role, you will be responsible for driving sales growth and expanding our market presence in polyethylene sheet and shrink film products. **Responsibilities**: - Develop and implement effective sales strategies to achieve targets and maximize revenue. - Identify and prospect...
-
Sales Executive
6 months ago
Ras al-Khaimah, United Arab Emirates Plastic Manufacturing Company Full timeWe are seeking a Sales Executive(Outdoor Sales) to join our team based in Ras Al Khaimah. In this role, you will be responsible for driving sales growth and expanding our market presence in polyethylene sheet and shrink film products. **Responsibilities**: - Develop and implement effective sales strategies to achieve targets and maximize revenue. -...
-
Customer Service
1 month ago
Ras al-Khaimah, United Arab Emirates Right Selction and General Contracting Transport LLC Full timeResponsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...
-
Marketing Executive
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Marketing Executive will play an important role in assisting the cluster in achieving key objectives in line with the annual marketing plan, current initiatives and relevant marketing activities relating directly to the cluster. The cluster marketing team performs an integral role in bringing together all function areas to ensure commercial targets are...
-
Export Sales Executive
6 months ago
Ras al-Khaimah, United Arab Emirates QM INDUSTRIES LLC Full time_**Job Title : Export Sales Executive.**_ Department : Marketing & Sales. Reports to : Marketing & Sales Director. Roles and Responsibilities: - The main role is to Find / Follow / support the export agents, and help the department to achieve sales targets. - Coordinate with internal department & Customers for order execution and timely collection of...
-
Marketing Executive
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeMarketing Executive A Marketing Executive will play an important role in assisting the cluster in achieving key objectives in line with the annual marketing plan, current initiatives and relevant marketing activities relating directly to the cluster. The cluster marketing team performs an integral role in bringing together all function areas to ensure...