IT Support Executive

5 months ago


Ras alKhaimah, United Arab Emirates University of Stirling - RAK Campus Full time

**Education & Experience**:
Bachelor’s degree with MCSE/CCNA and three years of relevant experience in education sector in UAE.

Minimum 3-5 years of experience as IT Support Executive in education field preferably in a university. Knowledge of UI/UX Design & DevOps is advantageous.

**Knowledge, Skills and Abilities**:

- Ability to work both independently and as part of a team.
- The ability to communicate and solve problems
- Familiarity with all policies, procedures and regulations related to the field of work
- Analysis and reporting skills
- Ability to manage resources effectively
- The ability to plan, organize and develop
- Excellent command in English Communication
- Team player with a positive outlook and clear focus on quality assurance and customer satisfaction.
- MCSE, CCNA, Firewall & Security, CCTV and IP PBX
- IT infrastructure design, implementation and management (Server, wired/wireless network)
- Disaster Recovery site, backup implementation with data center for critical server roles.
- Revamping server room to the industry standards in a most possible way.
- Firewall management and administration for campus.
- Managing and administration of the servers in the data center.
- Managing and administration of the centralized, standalone & cloud printers.
- Managing and administration of the biometrics attendance system and ID cards for staff’s and students.
- Establishing and managing Virtual Private Network.
- Manage and administer Video conferencing platforms like Zoom/Google Meet/ Teams and their hardware’s.
- IP PBX management and administration.
- Providing technical support and training for the IT personnel and staffs
- Managing IT Assets
- Provide guidance and explain policies and procedures to staff and end-users
- Manage website hosting
- Must have knowledge of UI/UX & DevOps

**Salary**: AED5,000.00 - AED5,500.00 per month

Ability to commute/relocate:

- Ras al-Khaimah: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Have you worked in Education sector in UAE?
- Are you MSCE certified ?
- Are you CCNA certified ?
- Are you immediately available to join?

**Education**:

- Bachelor's (preferred)

**Experience**:

- UAE Education field: 3 years (required)


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