Customer Support

Job Title**:Customer Support Agent** Company**:Vendomnia** Location**:Ras Al Khaimah, United Arab Emirates** Position Type**:Full-Time** About Us: Vendomnia is a thriving e-commerce company dedicated to providing our customers with exceptional products and outstanding shopping experiences. We take pride in our commitment to quality and customer...

**JOB DESCRIPTION** **Job Title : Manager-Customer Support** **Reporting to**: Director-Operations **Purpose** To Provide and improve customer service experience, create engaged customers, and facilitate organic growth to the business, take ownership of customers issues and follow problems through to resolution, setting a clear mission and deploying...

**Job Title : CUSTOMER SUPPORT EXECUTIVE** **Reporting to**: Manager-Customer Support **Purpose** Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects supporting all sales & service activities related to Distribution Division. **Principal Duties and Responsibilities** 1....

**Customer Interaction**: - **Assist Customers**: Provide detailed information about products and services, assist with order placements, and offer support for troubleshooting issues. - **Customer Follow-Up**: Ensure follow-up on customer inquiries and complaints to ensure full resolution. - **Issue Resolution**: - **Identify and Resolve Issues**: Diagnose...

**Customer Interaction**: - **Assist Customers**: Provide detailed information about products and services, assist with order placements, and offer support for troubleshooting issues. - **Customer Follow-Up**: Ensure follow-up on customer inquiries and complaints to ensure full resolution. - **Issue Resolution**: - **Identify and Resolve Issues**: Diagnose...

**Job Title**: Junior IT Support **Location**: Al Ain **Job Type**: Temporary Contract (1 Month) **Key Responsibilities**: - Respond to and resolve IT support requests - Troubleshoot hardware, software, and network issues to ensure timely resolution. - Assist with the installation, configuration, and maintenance of IT equipment such as computers,...

Company: We are the Excellence Center, situated in Dubai, specializing in the supply of maids and nannies under the Tadbeer visa program. As an authorized center sanctioned by MOHRE (Ministry of Human Resources and Emiratisation), we provide trusted services. Based in the vibrant city of Dubai, we specialize in facilitating seamless and efficient solutions...

Salary from 4000 AED Preferable on Spouse Visa. Availability: Immediate **Responsibilities**: - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful...

Customer Service Representative Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

Issue Tracking: Log and track user-reported issues and requests using ticketing or support tracking systems. Ensure accurate and detailed documentation of user interactions and problem resolutions. - Escalation: Escalate more complex issues to Level 2 or higher support teams when the resolution requires advanced technical expertise or deeper investigation. -...

**Job Description**: The Unit Head IT Support Services will lead a team of Support specialists and ensure that end users are receiving the appropriate assistance with a high degree of customer satisfaction. The service manager is responsible for providing advanced technology consulting and support to the staff, students and faculty of the UAEU and will...

Job Description The Unit Head IT Support Services will lead a team of Support specialists and ensure that end users are receiving the appropriate assistance with a high degree of customer satisfaction. The service manager is responsible for providing advanced technology consulting and support to the staff, students and faculty of the UAEU and will manage...

We are currently seeking a dynamic and motivated Female Calling Agent to join our team in Dubai. As a Female Calling Agent, you will play a crucial role in generating leads through proactive outreach, conducting property viewings over the phone, negotiating offers, and providing exceptional customer service to our clients. This is a part-time, on-site role...

Job Overview: Key Responsibilities: Develop a deep understanding of our products/services to effectively assist customers and answer their questions. Proactively engage with existing customers to identify their needs and upsell additional products/services. Conduct outbound sales calls to prospective customers to generate leads and convert them into sales...

To receive the patients with a pleasant smile and wish them. To attend telephone calls politely and strictly adhering to telephone manners. To see if the patient is a new patient or an old patient (Already registered). To get the information about the nature of illness and guide them to the concerned department. To give the registration forms and help...

**DUTIES AND RESPONSIBILITIES**: - To receive the patients with a pleasant smile and wish them. - To attend telephone calls politely and strictly adhering to telephone manners. - To see if the patient is a new patient or an old patient (Already registered). - To get the information about the nature of illness and guide them to the concerned department. - To...

Sales & Customer Support Agent required (Clear English & Fluent in MS Excel) **Nature of Job : Trading (orders receiving, processing, invoicing and follow up with order status) Company located in Dubai, AL Qusais (3 km from T2 airport)** - Fluent English (loud and clear) - MS office friendly (Excel data entry) - Careful Listener who can follow exact job...

We are looking for a french speaker customer support advisor that will be calling and assisting potential DBA student inquiry and other concern. She should be fluent in English and French. **Salary**: AED 4000 plus commission on enrolment of students (accommodation and traveling included in salary) Workplace - Ras Al Khaimah Anyone who is ready to relocate...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

**Preferred female for this position** Appointment Management The Appointment Management for the respective center is a key responsibility of the CCE, details include the following: ❖ To effectively manage the appointments for the center on a daily basis ❖ To 100% adhere to the VLCC guidelines for appointment management ❖ To ensure appointments are...