Lead Front Desk Customer Support
5 months ago
As a Lead Front Desk Customer Support specialist in our wellness center, your expanded responsibilities will include:
- Providing detailed guidance to clients on our range of spa treatments and services, ensuring they are well-informed to choose their ideal relaxation experience.
- Handling telephone and in-person inquiries, delivering accurate and friendly information.
- Ensuring the reception area remains clean, welcoming, and efficiently organized.
- Introducing and advising clients on our latest beauty and wellness products, explaining their uses and benefits to enhance their spa experience.
- Keeping clients informed about current promotions, discounts, and loyalty benefits, encouraging return visits.
- Processing client payments and managing bookings, including scheduling appointments and handling cancellations or adjustments.
- Opening and closing the spa, maintaining responsibility for the spa’s presentation and readiness for guests.
- Gathering client feedback on service delivery for continuous improvement.
- Coordinating with spa staff regarding client appointments, including managing the schedule for walk-ins and pre-booked clients.
- Playing a key role in the development and execution of promotional events aimed at expanding our clientele.
This role is designed for individuals with a passion for excellence in customer service, a love for wellness and beauty, and a commitment to creating unforgettable client experiences.
**Salary**: AED2,500.00 - AED4,000.00 per month
Application Question(s):
- How many years of experience you have in Beauty and Spa sector?
**Experience**:
- Customer Support: 3 years (required)
**Language**:
- Central European languages (preferred)
-
Front Desk Coordinator
2 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full timeJob Summary:The Front Desk Coordinator is responsible for providing exceptional customer service and ensuring a smooth guest experience at our Accor hotel. This role involves working closely with the Front Office Manager and Night Manager to maintain high standards of service and quality.Key Responsibilities:Provide personalized and courteous service to...
-
Front Desk Supervisor
5 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** **Duties & Key Responsibilities** - Come to work every day with a smile on your face - Execute duties as assigned by the...
-
Front Desk Representative
1 month ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates HILTON HOTELS Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Hilton Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesGuest Service: Provide timely and efficient responses to...
-
Front Desk Receptionist
5 months ago
Ras al-Khaimah, United Arab Emirates Action Hotel Ras Al-Khaimah LLC Full timeWe are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. - Greet and welcome guests as soon as they arrive at the office. - Check in/out the guest with OPERA system - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately -...
-
Front Desk Supervisor
5 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** **Duties & Key Responsibilities** - Come to work every day with a smile on your face - Execute duties as assigned by the Guest Operations Manager...
-
Front Desk Receptionist
5 months ago
Ras al-Khaimah, United Arab Emirates Royal View Hotel Full time**Job description** - With 2 yrs minimum hotel experience. - And can join ASAP. - Receive guests to the hotel by greeting them warmly, attending to their inquiries, and answering inquirers over the phone. - Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all...
-
Front Desk Receptionist
5 months ago
Umm al-Quwain City, United Arab Emirates Packing Materials Full time**Role Description** This is a full-time on-site role as a Front Desk Receptionist (FEMALE) located in Umm Al Quwain. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service. The Front Desk Receptionist will also be responsible for greeting visitors, answering and...
-
Front Desk Sales Executive
5 months ago
Al Hamriyah, United Arab Emirates Iconic Training Institute Full time**Position: Front Desk Sales Executive at Iconic Training Institute-Dubai** Iconic Training Institute Dubai is seeking a dynamic and results-driven Front Desk Sales Executive to join our team. As a Front Desk Sales Executive, your primary responsibility will be to drive sales and promote our educational programs and services to individuals and...
-
Front Desk Receptionist
5 months ago
Al Barsha, United Arab Emirates Face off Gym Full time**About Us**: Face Off Gym is a premier fitness facility dedicated to providing top-notch training and wellness services to our community. With state-of-the-art equipment and expert trainers, we strive to help our members achieve their fitness goals and lead healthier lives. We are seeking a friendly and organized Receptionist to join our team at Face Off...
-
Female Front Desk Administrator
5 months ago
Al Quoz, United Arab Emirates NK Auto Full timeJob description We are seeking a dynamic Female individual who excels in customer service and administrative tasks to join our team as a Front Desk Administrator. This role will involve interacting with customers at the front desk, handling system data entry, collaborating with various departments within the company, and providing assistance in various...
-
Front Desk Receptionist
5 months ago
Ras al-Khaimah, United Arab Emirates Rak Smile Full timeA Female front desk receptionist is needed at a reputable medical center in Ras Al-Khaimah. Previous experience is preferred but also fresh graduates are encouraged to apply. preferably speaking both English and Arabic. Having own residency visa is required. Core Tasks: - Greeting patients and visitors in a friendly and professional manner. - Answering...
-
Front Desk Receptionist
7 months ago
Ras al-Khaimah, United Arab Emirates VOGUE FITNESS Full time**MUST BE LOCATED IN THE UAE** **MUST HAVE PHYSICAL FITNESS OR HOSPITALITY BACKGROUND** The front desk receptionist serves as the first point of hospitality and is responsible for ensuring that all members and visitors are consistently attended to with the utmost in customer service upon each visit or phone call to the facility, as well as providing...
-
Guest Service Agent
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...
-
Guest Service Agent
5 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...
-
Junior Accountant Front Desk Executive
2 weeks ago
Ras al-Khaimah, United Arab Emirates Trice Chemicals Industrial LLC Full timeRequired Junior Accountant Cum Front Desk Executive With 2 Years of Experience. **Job summary** Answering Calls Receiving Customers Invoicing and other accounts related works VAT returns filling Assisting accounts manager in different accounting works. Payments follow ups Data entry in ERP **Requirement**: At least 2 years or more experience in...
-
Guest Service Agent
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...
-
Front Desk Agent
2 months ago
Ras al-Khaimah, United Arab Emirates THE COVE ROTANA RESORT AND SPA Full time**Job Summary** As a Front Desk Agent, you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience. **General Duties and Responsibilities**: - Provide prompt, courteous and efficient service to all Guest, so as to achieve a high level of customer satisfaction through...
-
Front Desk Agent
5 months ago
Umm al-Quwain City, United Arab Emirates Palma Beach Resort Full time**Company Description** Palma Beach Resort & Spa is a luxury resort located in Umm al-Quwain, United Arab Emirates. Established in 1995, the resort combines Ancient Egyptian architecture with modern facilities to provide a pleasurable and tranquil experience for guests. The resort offers deluxe accommodations, suites, and villas with all the modern...
-
Front Desk Receptionist
5 months ago
Ras al-Khaimah, United Arab Emirates Mughal Suites LLC Full timeKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing parcels etc. - Monitor...
-
Accounts Front Desk Executive
5 months ago
Al Satwa, United Arab Emirates National Medical Center - Dental Clinic Full time**Position: Accounts cum Front Desk Executive** **Location: Al Satwa, Dubai** Are you a proactive, organized, and customer-oriented individual with a passion for dental care? Our prestigious dental clinic in Al Satwa, Dubai, is seeking an enthusiastic and multitasking Accounts cum Front Desk Executive to join our dynamic team. If you possess exceptional...