Customer Support Agent

7 months ago


Ras alKhaimah, United Arab Emirates Vendomnia FZCO Full time

Job Title**:Customer Support Agent**

Company**:Vendomnia**

Location**:Ras Al Khaimah, United Arab Emirates**

Position Type**:Full-Time**

About Us:
Vendomnia is a thriving e-commerce company dedicated to providing our customers with exceptional products and outstanding shopping experiences. We take pride in our commitment to quality and customer satisfaction, and we're looking for a talented Customer Support Agent to join our team.

Position Overview:
**Responsibilities**:

- Assist customers with order-related issues, product inquiries, and general questions.
- Resolve customer complaints or concerns in a courteous and empathetic manner.
- Manage and track customer communications and inquiries using our support software.
- Collaborate with other departments to ensure customer issues are resolved efficiently.
- Identify and report common customer issues to improve our products and services.

**Requirements**:

- Excellent written communication skills with a keen eye for detail.
- Prior experience in customer support or a related role is a plus but not required.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to work independently and as part of a team.
- Empathy and patience when dealing with customer inquiries.

How to Apply:
**Job Types**: Full-time, Contract
Contract length: 24 months

**Salary**: AED2,000.00 per month

Ability to commute/relocate:

- Ras al-Khaimah: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)


  • Chat Support Agent

    7 months ago


    Al Barsha, United Arab Emirates Rudra tech Full time

    What is a Chat Support Agent? A chat support agent **connects with customers through instant messaging on a business's website or mobile app**. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving. **Salary**: AED2,500.00 - AED3,000.00 per...


  • Ras al-Khaimah, United Arab Emirates ETERNITY TECHNOLOGIES AL DOBOWI LLC Full time

    **JOB DESCRIPTION** **Job Title : Manager-Customer Support** **Reporting to**: Director-Operations **Purpose** To Provide and improve customer service experience, create engaged customers, and facilitate organic growth to the business, take ownership of customers issues and follow problems through to resolution, setting a clear mission and deploying...

  • Reservation Agent

    4 days ago


    Ras al-Khaimah, United Arab Emirates international travel agency Full time

    Female Philippines prefer We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with...


  • Ras al-Khaimah, United Arab Emirates ETERNITY TECHNOLOGIES AL DOBOWI LLC Full time

    **Job Title : CUSTOMER SUPPORT EXECUTIVE** **Reporting to**: Manager-Customer Support **Purpose** Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects supporting all sales & service activities related to Distribution Division. **Principal Duties and Responsibilities** 1....


  • Ras al-Khaimah, United Arab Emirates Blackphone General Trading Full time

    UAE National only The Customer Relation Excutive will be responsible for overseeing and manages customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and...

  • Reservation Agent

    7 months ago


    Ras al-Khaimah, United Arab Emirates Elevate Project Management Full time

    Urgent Hiring We’re looking for an outgoing and organized reservation sales agent to help manage the high volume of inbound inquiries and close sales with potential clients. **Role Description** This is a full-time on-site role for a Reservation Agent. As a Reservation Agent, you will be responsible for handling reservations, providing excellent...


  • Al Qusais, United Arab Emirates Car Parts & Tuning Full time

    Sales & Customer Support Agent required (Clear English & Fluent in MS Excel) **Nature of Job : Trading (orders receiving, processing, invoicing and follow up with order status) Company located in Dubai, AL Qusais (3 km from T2 airport)** - Fluent English (loud and clear) - MS office friendly (Excel data entry) - Careful Listener who can follow exact job...

  • Call Center Agent

    3 weeks ago


    Ras al-Khaimah, United Arab Emirates Master Cake Full time

    Job Duties: - Identify customer needs and provide accurate information, solutions, or assistance. - Resolve customer complaints efficiently and escalate issues to the appropriate team if necessary. - Maintain detailed and accurate records of customer interactions in our system. - Meet or exceed key performance metrics, including response times and customer...

  • Safety Agent

    7 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Safety Agent A Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. **What will I be doing?** As a SSafety Agent, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing...

  • Reservations Agent

    8 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Reservations Agent A Reservations Agent oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Agent, how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Agent will work with the sales team to...

  • Real Estate Agent

    7 days ago


    Ras al-Khaimah, United Arab Emirates R.E.M Properties Management Full time

    **ONLY FOR CANDIDATES WITH THEIR OWN LICENSE AND CAR** Hello! We are looking for Real Estate agents to join our company in **Ras Al Khaimah.** We are looking for self-motivated and experienced Real Estate Agents **Requirements**: - MUST have proficient knowledge and a minimum of 1+ years of solid experience in UAE real estate sales. - Well-presentable,...


  • Ras al-Khaimah, United Arab Emirates AL AMANA TRAVEL AND TOURSM Full time

    Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel itineraries by suggesting local tourist...

  • Safety Agent

    7 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. **What will I be doing?** As a SSafety Agent, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable...

  • Reservations Agent

    8 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Reservations Agent oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Agent, how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Agent will work with the sales team to develop future and...

  • Concierge Agent

    4 days ago


    Ras al-Khaimah, United Arab Emirates Accor HQ Full time

    **Concierge Agent** Always lending a helping hand with a smile. As a Concierge Agent, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive. **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our...

  • Real Estate Agent

    2 months ago


    Ras al-Khaimah, United Arab Emirates Crypto real estate Full time

    **Sales Agent** **Do you thrive in a fast-paced environment and enjoy building relationships?** **Are you a natural communicator with a drive to succeed?** We're looking for a motivated Real Estate Sales Agent with 2 years’ experience to join our team and play a key role in our continued growth. In this results-oriented position, you will be responsible...

  • Safety Agent

    6 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Safety Agent - Female A Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. **What will I be doing?** As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis,...


  • Al Nahda, United Arab Emirates Creative Lines Real Estate Full time

    We are currently seeking a dynamic and motivated Female Calling Agent to join our team in Dubai. As a Female Calling Agent, you will play a crucial role in generating leads through proactive outreach, conducting property viewings over the phone, negotiating offers, and providing exceptional customer service to our clients. This is a part-time, on-site role...

  • Reservations Agent

    1 week ago


    Ras al-Khaimah, United Arab Emirates Accor HQ Full time

    **Reservations Agent** You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! **What is in it for you**: - Basic Salary of Aed 2200/- plus standard Hotel Benefits - Employee benefit card offering discounted rates in Accor...


  • Ras al-Khaimah, United Arab Emirates sigma enterprises Full time

    We are looking for a french speaker customer support advisor that will be calling and assisting potential DBA student inquiry and other concern. She should be fluent in English and French. **Salary**: AED 4000 plus commission on enrolment of students (accommodation and traveling included in salary) Workplace - Ras Al Khaimah Anyone who is ready to relocate...