Current jobs related to Customer Service Supervisor - Dubai - Textile Expert

  • Customer Service Representative

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Customer Labs Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team at Customer Labs as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in a fast-paced kiosk environment.Key Responsibilities:Client Welcome and Engagement: Warmly greet...

  • Customer Service Supervisor

    4 months ago

    Dubai, United Arab Emirates Deluxe Holiday Homes Full time

    **Deluxe Holiday Homes** is seeking a highly motivated and experienced **Customer Service Supervisor** to join our Customer Care department. As a Customer Service Supervisor, you will play a crucial role in ensuring our guests have an exceptional experience throughout their stay. You shall be supervising a team of 15+ customer service...

  • Customer Service Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring compliance with Marriott International standards.Key ResponsibilitiesCustomer...

  • Customer Service Supervisor

    3 months ago

    Dubai, United Arab Emirates Junior Couture Full time

    Job Description: Key Responsibilities: - **Lead and Supervise**: Manage a team of customer service associates, providing guidance, training, and performance evaluations. - **Customer Assistance**: Address customer inquiries and resolve issues promptly and professionally, ensuring a positive shopping experience. - **Team Coordination**: Schedule shifts,...

  • Supervisor Customer Service

    3 months ago

    Dubai, United Arab Emirates Aber Testing Full time

    **Responisbilities**: - Supervising and leading a team of customer service representatives to ensure efficient and effective service delivery. - Handling escalated customer inquiries, complaints, and feedback to ensure customer satisfaction. - Identifying areas for improvement in customer service processes and implementing strategies to enhance service...

  • Customer Service

    3 months ago

    Dubai International City, United Arab Emirates TOP H SERVICE Full time

    Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

  • Customer Service Representative

    4 months ago

    Dubai, United Arab Emirates Ezees Service Full time

    We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...

  • Customer Service Representative

    3 months ago

    Dubai, United Arab Emirates smart service station Full time

    **Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...

  • Customer Service Supervisor

    4 months ago

    Dubai, United Arab Emirates Insight Global Full time

    Required Skills and Experience3-5 years of experience in Customer Experience Leadership experience, or shown progression in a customer experience role Excel proficiency Microsoft Office proficiency Nice to Have Skills and ExperienceAutomotive or Manufacturing industry experience Job DescriptionA large manufacturing company headquartered in Denver, CO is...

  • Customer Service Operations Supervisor

    1 month ago

    Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    Job Title: Customer Service Operations SupervisorCompany: Precision Hire SolutionJob Purpose: To lead, mentor, and inspire a team of Customer Service Representatives, driving them towards achieving performance goals and improving overall departmental efficiency.Job Responsibilities:Provide direction and motivation to a team of representatives in the customer...

  • Customer Service Operations Supervisor

    1 month ago

    Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    Job Title: Customer Service Operations SupervisorCompany: Precision Hire SolutionJob Purpose: To lead, mentor, and energize a team of Customer Service Representatives to meet objectives and improve overall departmental efficiency.Job Responsibilities:Inspire and direct a team of representatives within the contact centre, emphasizing sales strategies,...

  • Customer Service Supervisor

    3 months ago

    Dubai, United Arab Emirates Insight Global Full time

    Required Skills andExperience3-5 years of experiencein Customer ExperienceLeadership experience, or shown progression in acustomer experience roleExcel proficiencyMicrosoft Office proficiency Nice to HaveSkills and ExperienceAutomotiveor Manufacturing industry experience JobDescriptionA large manufacturingcompany headquartered in Denver, CO is looking for a...

  • Customer Service Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates MasterHR Full time

    Job Title: Call Center SupervisorWe are seeking a highly skilled and experienced Call Center Supervisor to join our team at MasterHR. As a Call Center Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:Lead a team of customer service...

  • Bilingual Ecommerce Customer Service Supervisor

    3 months ago

    Dubai, United Arab Emirates SoundLines Group Full time

    We are seeking a highly motivated and experienced Bilingual E-commerce Customer Service Supervisor with proficiency in both Arabic and English to lead and manage our customer service team. The Supervisor will be responsible for setting up the customer service platform, integrating it with the order management system, training new staff members, liaising with...

  • Customer Service Officer

    4 months ago

    Dubai, United Arab Emirates MAJID AL FUTTAIM Full time

    Maintain up to date knowledge ofthe AMBU operating assets (shopping centre’s) services,amenities/facilities, stores/locations, mall layout and anyon-going/upcoming promotional activities, to ensure a smooth day today functioning of the Customer Service Infodesks.Ensure smooth day to day operations ofthe Customer Service Information Desk under the direction...

  • Automotive Workshop Supervisor

    4 months ago

    Dubai, United Arab Emirates Carzilla Auto Service Full time

    The Automotive Workshop Supervisor oversees the daily operations of an automotive repair and maintenance facility. This role involves managing a team of mechanics and technicians, ensuring high-quality service and customer satisfaction, maintaining inventory, and ensuring the workshop operates efficiently and safely. Key Responsibilities: - Team...

  • Customer Service Officer

    4 months ago

    Dubai, United Arab Emirates MAJID AL FUTTAIM Full time

    Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks.Ensure smooth day to day operations of the Customer Service Information Desk under the...

  • Customer Service Executive

    4 months ago

    Dubai, United Arab Emirates Quality Government Service Center Full time

    **Job description** - Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for clients. - Maintaining an accurate record of all operation activities - Responding to client inquiries in a timely and professional manner. - Ensuring that the end objective in mind is...

  • Customer Service Representative

    4 months ago

    Dubai, United Arab Emirates IEX Recreational Playground Full time

    **Experience** - 1 - 2 years of experience in a customer-facing role, preferably in the Entertainment/Leisure - A passion for sports and adrenaline-based activities is highly important. **Professional and Personal Skills** - Excellent customer service skills - Excellent communication and interpersonal skills - Must be a people person demonstrating warmth,...

  • Customer Service Executive

    4 months ago

    Dubai, United Arab Emirates IEX Recreational Playground LLC Full time

    Experience - Minimum 2 years of experience in a customer-facing role, preferably in the Entertainment/Leisure - A passion for sports and adrenaline-based activities is highly important. Professional and Personal Skills - Excellent customer service skills - Excellent communication and interpersonal skills - Must be a people person demonstrating warmth,...

Customer Service Supervisor

4 months ago

Dubai, United Arab Emirates Textile Expert Full time

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, product and services, payments, cancelations, and other queries.
- Prioritize, assign, evaluate and supervise the work of all Customer Service Representatives.
- Provides coaching and guidance for performance improvement and development; directs and oversees the training of new representatives.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Register new customer through various channels
- Acknowledging and resolving customer complaints through various channels
- Keeping records of customer interactions, transactions, comments and complaints
- Researching and resolving client complaints and concerns
- Ensure customer satisfaction and provide professional customer support
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Maintain awareness of competitive activity and opportunities for product development
- Communicate and coordinate with internal departments
- Help generate sales leads, by selling company’s products and service
- Follow communication procedures, guidelines, and policies
- Act as the company gatekeeper

**Salary**: Up to AED5,300.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- customer service supervisor: 5 years (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Application Deadline: 16/02/2023