Sales Account Manager
5 days ago
**Shiplifier** is an e-commerce shipping software company, helping small and medium-sized online retailers streamline their shipping process. We are looking for an experienced Sales Account Manager to join our team and help us manage and grow our relationships with our valued customers.
**Job Title**
Sales Account Manager
**Job Location**
Dubai, UAE
**Company Description**
Shipping Aggregator
**Key Responsibilities**
- **Develop New Business**: Identify and approach prospective clients to offer tailored freight forwarding solutions.
- **Client Relationship Management**: Build and maintain strong, long-lasting client relationships through effective communication and excellent service.
- **Sales Strategy Execution**: Meet or exceed sales targets by executing the company's sales strategies and identifying new market opportunities.
- **Market Analysis**: Stay informed about industry trends, competitor activities, and customer needs to identify growth opportunities.
- **Collaboration**: Work closely with operations, customer service, and other departments to ensure smooth and efficient service delivery for clients.
- **Account Management**: Act as the main point of contact for clients, resolving inquiries, handling escalations, and ensuring customer satisfaction.
- **Reporting**: Prepare and present regular sales reports, forecasts, and market feedback to management.
**Qualifications and Requirements**
- **Experience**: Minimum of 3 years in freight forwarding, logistics, or a related field, with proven sales success.
- **Education**: Bachelor’s degree in Business, Logistics, or a related field (preferred but not mandatory).
- **Skills**:
- Strong negotiation and communication skills.
- Excellent customer service and relationship management abilities.
- Proficient in Microsoft Office Suite and CRM tools.
- Ability to work independently and as part of a team.
- **Industry Knowledge**: Familiarity with shipping, freight, and logistics processes, including air, sea, and land transportation.
- **Personality Traits**: Goal-oriented, proactive, adaptable, and resilient under pressure.
**Languages**
Fluency in English & Urdu and Arabic is a must.
**Salary**
To be negotiated based on experience.
**Working experience**
3+ years
**Working days and hours**
Monday - Friday, 9:00 am - 6:00 pm.
**Experience**:
- SALES ACCOUNT MANAGER: 3 years (preferred)
**Language**:
- ARABIC or URDU (preferred)
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