Relationship Manager
3 months ago
**JOB DESCRIPTION**
- Develop and maintain strong relationships with key accounts to ensure customer satisfaction and retention.
- Identify opportunities for upselling and cross-selling to maximize account growth.
- Serve as the main point of contact for key accounts, addressing any issues or concerns in a timely manner.
- Collaborate with internal teams to develop and execute strategic account plans.
- Analyze market trends and competitor activity to identify new business opportunities.
- Prepare and present sales reports and forecasts to management.
- Negotiate and close sales agreements with key accounts.
- Stay updated on industry developments and best practices to provide valuable insights to key accounts.
- Maintain accurate records of key account interactions and sales activities.
- Monitor customer satisfaction and resolve any customer complaints or escalations
**REQUIREMENTS**
- Bachelor's degree in Business, Marketing, or a related field.
- Industry experience in the relevant field (e.g., Technology, Telecom/ISP).
- Proven track record of meeting or exceeding sales targets.
- Strong communication and interpersonal skills.
- Ability to build and maintain relationships with key stakeholders.
- Analytical and strategic thinking.
- Excellent negotiation and closing skills.
- Proficiency in CRM software and Microsoft Office suite.
- Self-motivated and results-oriented.
- Must have UAE B2B sales experience
- Experience in Telecom Industry (DU / Etisalat) is plus.
- Available to join immediately.
Pay: From AED4,000.00 per month
**Experience**:
- business development executive: 1 year (preferred)
- Business Developments: 1 year (preferred)
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